Union Assurance – Benchmark of Business Excellence in the Insurance Industry

Upon completing 25 years of operational excellence, Union Assurance emerged as the most awarded insurer in 2012, receiving several local and international awards for sustainable business practices, excellence in financial reporting, IT systems and branding.

The National Chamber of Commerce of Sri Lanka (NCCSL) honoured Union Assurance with a National Business Excellence award for the 5th consecutive year, in recognition of the company’s business practices, which have contributed to the economic progress of the country

his award reflects the company’s continuous commitment to deliver its promise of trust to all stakeholders and the dedication of each and every team member of the organisation.

As Sri Lanka’s socio-economic indicators rapidly improve, Union Assurance is committed to building a sustainable business which adds value to all stakeholders. Backed by an excellent reputation for governance and transparency, UA’s investments in learning and development, IT and customer service improvements, enabled the company to achieve year on year growth.

Commenting on progress made, Mr. Dirk Pereira, Chief Executive officer of Union Assurance, said: “The Union Assurance team is fully aware that the best recipe for success is to strive for excellence in everything we do.”

The company recently bestowed its best performing sales staff with laptops and tablet computers, to further strengthen their ability to respond to customers in a speedy and efficient manner.

Union Assurance has partnered with

. the Sri Lanka Police and the Ministry of Health on numerous community related initiatives including creating awareness on road safety, child seatbelt safety and dengue prevention.

UA continues to position its brand on the promise of “trust” and strives to deliver this promise by being transparent, convenient and respectful when dealing with all stakeholders