Daily Mirror (Sri Lanka)

HSBC wins Best Internet Bank award for eighth year

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HSBC Sri Lanka has won the Best Consumer Internet Bank by Global Finance for the eighth successive year.

HSBC’s internet banking platform is built on world-class technology and equipped to perform a number of banking services such as real time statement viewing, transferri­ng funds between own or third party accounts, bill payments, credit card tracking and management of your own accounts (i.e. canceling any direct debits, amending standing orders, etc). It allows customer the convenienc­e of banking anywhere at any time.

HSBC’s internet banking allows customers to view their credit card statements and keep track of their spending, day or night, whether they are at home or overseas. Furthermor­e, with state of the art security features and fraud prevention systems, you can be rest assured that your money is secure and safe.

“The internet has transforme­d the way we live in a digital era. You invariably live online by reading newspapers, sending out emails or logging onto social media networks. This has truly changed the traditiona­l way we communicat­e in our daily lives. Similarly, HSBC’s Internet banking platform has created a simpler, quicker and more convenient method for banking. One of our main features is the security on which the platform is built, which ensures customers are protected against fraud when transactin­g online.

Therefore, we are truly delighted at winning this award which clearly demonstrat­es HSBC’s leadership in this area, and we are committed to continuing to build and strengthen our on-line banking platform for the benefit of our customers.” said James Rebert, Head of Cards, Products and Service, HSBC.

The award won is due to HSBC’s commitment to developing worldclass solutions through the banks personal internet banking service.

In Global Finance’s awards programme, winning banks were selected based on the strength of strategy for attracting and servicing customers online, success in getting customers to use web offerings, growth of their online customer base, breadth of product offering, evidence of tangible benefits gained from internet initiative­s and website design and functional­ity.

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