Etisalat rewards top authorised partners
Leading mobile telecommunications innovator Etisalat Lanka recently rewarded its authorised partner network for the 11th year at a glamorous dealer convention in Colombo. This year’s event, held under the theme ‘You are the Key to Our Inspiration’, saw the participation of over 600 including main partners and their staff.
The annual event, one of the many ways to build the relationship between Etisalat and its main partners, recognises and rewards the company’s top partners for their efforts in contributing towards Etisalat’s growth. All partners who have performed exceptionally well during the previous year are rewarded while their contributions and achievements are highlighted throughout the event. Etisalat Lanka also uses the event as a platform to motivate its partners on upcoming plans and to receive feedback and insights on opportunities and challenges.
Speaking at the ceremony Etisalat Lanka Director/CEO Dumindra Ratnayaka said, “Our partner network is important to us because they are the ones who take the best we have to offer to our customers. Their hard work and commitment have been vital in our journey to reach our customer base across the country. Recognising them and their contribution is one way to show how much we appreciate our partners and their service.”
This year, 30 authorized partners competed for awards. The winners were selected by an elite panel of judges, after a detailed selection process that comprised of both qualitative and quantitative measures including key elements such as customer service, subscriber retention, subscriber quality, employee retention, among many others.
The award categories included Best Customer Contract Management, Best in Sub-Dealer Channel Expansion, Best in Freelancer Channel Expansion, Best Dealer Sales Executive, Best Area Dealer Manager and the two main categories Best Partner Award - Large Scale and Medium Scale.
Etisalat Lanka Chief Sales Officer Sanjeewa Samarasinghe also speaking at the occasion said, “The achievements of our partners demonstrate the exceptional service provided to our customers. Therefore, we believe that it is important that these achievements are acknowledged in the best way possible. We are always committed to providing the very best service to our customers and as we grow our service will only get better.”