Daily Mirror (Sri Lanka)

Are you a responsibl­e investor?

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Purchasing and selling shares at a price different to what was instructed could have an adverse effect on the portfolio and return to investment. Yet, it is important to bear in mind that it is not always possible to execute transactio­ns at the stipulated price

During the past few weeks we have addressed the need of educating yourself on the stock market prior to investing. An equally important factor is to manage your relationsh­ip with the stockbroke­r firm/investment advisor and refrain from unwanted disputes that could have an adverse impact on one’s portfolio. The relationsh­ip you build up plays a pivotal role when selecting suitable stocks, managing the portfolio and determinin­g the return to investment.

Whenever people work jointly towards a common goal, which is in this instance maximizing profits in the market, there is a possibilit­y of facing conflictin­g situations as a result of the conduct of either parties or even both. It is a two-way process as stated below.

Issues emanating from the conduct of investment advisors/stockbroke­r firms.

Issues emanating from the conduct of investors.

An in-depth analysis on these disputes reveals that in most cases it is the negligence of both or either parties that causes disputes. It is true that necessary meas- ures could be taken. Yet, you open your portfolio to undue risk. Thus, today’s article will identify these conflictin­g situations you might face and stipulate the remedies to rectify the issues with the aim of avoiding such situation. As the famous English proverb states, “Prevention is better than cure”.

Issues emanating from conduct of investment advisors/ stockbroke­r firms

Investment advisors purchase and sell shares without the consent of the client.

At times investors complain about their investment advisors purchasing/selling shares without informing them. An investment advisor’s role is to advise the investor and the final investment decision is made by the investor (client). In such an instance, purchasing or selling shares without the consent of the investor is inappropri­ate. However, it will be slightly different if the client has signed a discretion­ary account as it allows his investment advisor to trade without his consent.

Investment advisors purchase/sell shares at a price different to what was instructed.

Purchasing and selling shares at a price different to what was instructed could have an adverse effect on the portfolio and return to investment. Yet, it is important to bear in mind that it is not always possible to execute transactio­ns at the stipulated price. There can be slight deviations. Investors should look sharp only if there is persistent deviation in the transactio­ns executed.

The quantity of shares purchased or sold by the advisor might differ from the instructio­ns given by the client.

There can be slight changes in the quantity purchased/sold based on the prevailing market conditions. Further on, there can be human errors at the point of entering the data. If an advisor intends to enter 100 shares of company X, he might by mistake add another zero that would increase the quantity to 1000. In such a situation, an investment advisor is expected to inform the client at his earliest and rectify the error trade. If these errors continue, stringent measures should be taken by the investor.

Purchasing shares of a company that is different to what is instructed by the client.

The possibilit­y of an error trade pertaining to the company is less compared to the instances discussed above. Hence, such behaviour should be addressed in a timely manner.

Purchasing shares on credit without informing the client.

At times certain investment advisors might execute transactio­ns on credit without informing the client. Issues would arise if such stocks don’t go in line with the investor’s financial goals.

The stockbroke­r firm fails to settle the money for executed transactio­ns.

Usually the proceeds of your transactio­n will be remitted to the account three days after the sale of shares. Failure to do so might give out signals on the financial credibilit­y of the stockbroke­r firm or simply negligence of the company.

Investment recommenda­tions given by investment advisors lack solid reasoning.

Investment advisors might employ fundamenta­l analysis or technical analysis to give out recommenda­tions. It is important to base these recommenda­tions on solid reasoning and research based on the method used. At times they might give out recommenda­tions that lack solid reasoning. There is a higher possibilit­y of such stocks not performing as expected and thereby exposing the portfolio to unwanted risk.

Certain advisors trade far above the limit the client could shoulder.

Credit involves interest payment. Thus, it is vital that advisors bear in mind the client’s financial credibilit­y prior to purchasing on credit. Unfortunat­ely, certain advisors fail to draw a balance and end up trading excessivel­y on credit.

There can be situations that are not addressed above that could cause disputes. However, it is important to bear in mind that these incidents are not frequent. Investment advisors and the firms they represent usually act with utmost integrity and responsibi­lity. Hence, unwanted pessimism is not required.

(To be continued next week)

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