Daily Mirror (Sri Lanka)

Oman Air wins ‘Best Airline Staff Service in the Middle East’ award


Oman Air has been named as the winner of the ’Best Airline Staff Service in the Middle East’ award at the Skytrax World Airline Awards 2017 - voted for by air travellers based on their own experience­s.

The award was presented at a ceremony held at the recent Paris Air Show. Itrecognis­es the commitment of Oman Air’s staff to providing theirguest­s with quality, comfort and a seamless passenger experience.

This year’s award of ‘Best Airline Staff Service in the Middle East’ follows wins in the same category in 2011, 2014 and 2015 and comes during a time of great growth for the airline. Paul Gregorowit­sch, Chief Executive Officer, Oman Air, commented: “We are delighted that Oman Air has been recognised by the World Airline Awards for our outstandin­g staff service. The awards are the most prestigiou­s accolades available within the air travel industry and offer an unparallel­ed benchmark of quality for the services airlines offer. To have won this award fourtimes is a testament to the extraordin­arily high standards of hospitalit­y that our colleagues provide to all our guests. That hospitalit­y is an extension of Omani culture, so this award is recognitio­n not only of Oman Air’s service, but also of the warm welcome offered to every visitor to Oman.”

Oman Air is currently engaged in a well-considered and sustainabl­e expansion programme which will see the carrier operate 70 aircraft to around 75 destinatio­ns by 2023. In recent months, the airline has increased the size of its fleet, launched new services to Guangzhou, Nairobi and Manchester and increased frequency on a number of its establishe­d routes.

Oman Air has continued to receive awards from industry bodies, consumer groups and publicatio­ns around the world. Notably, the airline was awarded ‘Best Business Class Airline – Middle East’ and ‘Best Economy Class Airline – Middle East’ at the World Travel Awards 2016. This follows Oman Air’s success in the same awards two years’ earlier when the airline was named ‘World’s Leading Economy Class Airline’. The carrier has also claimed ‘Best Luxury Airline, Middle East’ at this year’s Business Destinatio­ns Awards, following success in the same category in 2011, 2012 and 2013.

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