NDB Priv­i­lege Bank­ing Cen­tre opens at Kandy City Cen­tre branch

Daily Mirror (Sri Lanka) - - FINANCE -

A new Priv­i­lege Bank­ing Cen­tre was cer­e­mo­ni­ously opened at the newly ren­o­vated NDB Kandy City Cen­tre Branch by NDB CEO Di­man­tha Senevi­ratne.

Priv­i­lege Bank­ing is NDB’S sym­bol of com­mit­ment to­wards de­liv­er­ing com­plete fi­nan­cial so­lu­tions through ex­clu­sive re­la­tion­ship man­age­ment across the cus­tomer’s en­tire wealth port­fo­lio. With the open­ing of this new cen­tre, NDB hopes to cre­ate fur­ther means in which to ad­dress the cus­tomer’s needs.

NDB’S goal is to de­liver the best suited fi­nan­cial so­lu­tions and ex­cel­lence in cus­tomer ser­vice backed by su­pe­rior tech­nol­ogy and in­no­va­tion. Thus, the Priv­i­lege Bank­ing Unit cov­ers all bank­ing prod­ucts and ser­vices and ex­tend­ing to gov­ern­ment and cor­po­rate se­cu­ri­ties, for­eign and lo­cal cur­rency de­posits, cash man­age­ment and cus­tom­ized trans­ac­tions to suit the cus­tomer’s in­di­vid­ual pro­file. Ser­vices in the form of bank­ing prod­ucts, stock­bro­kers, in­vest­ments, as­set man­age­ment, cus­tody ser­vices and le­gal as­sis­tance can be ac­cessed by the cus­tomers across all NBD branch cen­tres.

NDB priv­i­lege cus­tomers will re­ceive iden­ti­fi­ca­tion across all branches and the priv­i­lege cen­ters are avail­able for their needs in­clud­ing meet­ing rooms even when the cus­tomer is out of Town. Ad­di­tion­ally, the cus­tomer will also re­ceive spe­cial in­fi­nite credit card fa­cil­i­ties with a num­ber of of­fers.

The Bank has also im­ple­mented a new PRV Re­la­tion­ship Man­age­ment based model across the Net­work. NDB Priv­i­lege Bank­ing Re­la­tion­ship Man­agers are specif­i­cally trained to cater to the cus­tomer’s unique needs through Priv­i­lege Bank­ing. Each re­la­tion­ship man­ager can be reached at any time to han­dle the cus­tomer’s re­quire­ments. Priv­i­lege Bank­ing is de­signed in such a way that if the cus­tomer’s ap­pointed re­la­tion­ship man­ager is un­avail­able, a back-up re­la­tion­ship man­ager will be avail­able to ful­fill the cus­tomer’s needs.

With the abil­ity to ac­cess all group com­pany ser­vices, the des­ig­nated re­la­tion­ship man­ager has the ca­pa­bil­ity to co­or­di­nate with ease and pro­vide the best of fi­nan­cials so­lu­tions to meet the cus­tomer’s re­quire­ments.

In ad­di­tion to the PRV Cen­tre, NDB also launched a self-bank­ing unit for the con­ve­nience of the cus­tomers. The self­bank­ing unit al­lows clients to bank with ease, ac­cept­ing cash de­posits, cheque de­posits and with­drawals.

From left: Mayor of Kandy Ke­sara Se­nanayake, Di­rec­tor/ceo of NDB Di­man­tha Senevi­ratne and Thusitha Wi­jayasena Chair­man Prop­erty Fi­nance and In­vest­ment, Kandy

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