Tripad­vi­sor names Sin­ga­pore Air­lines ‘Best in the World’

Daily Mirror (Sri Lanka) - - LOGISTICS/AVIATION -

Sin­ga­pore Air­lines has been named this year’s ‘Best Air­line in the World’ in the Tripad­vi­sor Trav­ellers’ Choice Awards for Air­lines 2018.

The Air­line has also been recog­nised in seven other cat­e­gories of the awards by the in­ter­na­tional travel plan­ning and book­ing site.

Win­ners of the Trav­ellers’ Choice Awards for Air­lines 2018 were se­lected based on re­views by global trav­ellers fo­cus­ing on out­stand­ing ser­vice, qual­ity and value. Tripad­vi­sor uses an al­go­rithm that takes into ac­count the quan­tity and qual­ity of air­line re­views and rat­ings over a 12-month pe­riod to de­ter­mine the award re­cip­i­ents.

“We are hon­oured to be this year’s re­cip­i­ent of the best air­line in the world ti­tle in the pres­ti­gious Tripad­vi­sor Trav­ellers’ Choice Awards for Air­lines 2018. The award is a val­i­da­tion of the hard work and ded­i­ca­tion of our thou­sands of staff all around the world, who fo­cus their at­ten­tion ev­ery day on en­sur­ing that Sin­ga­pore Air­lines re­mains com­pet­i­tive on a global level,” said Sin­ga­pore Air­lines CEO Goh Choon Phong. “Our busi­ness model is based around three main pil­lars – prod­uct lead­er­ship, ser­vice ex­cel­lence and net­work con­nec­tiv­ity. We are con­tin­u­ing to in­vest heav­ily in all three ar­eas to en­sure we have in­dus­try-lead­ing of­fer­ings that meet and ex­ceed our cus­tomers’ ex­pec­ta­tions, both on the ground and in the air.”

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