SLRA and Sensei Lanka conduct training programme on leadership excellence

The Sri Lanka Retailers’ Association (SLRA) Retail Academy in partnership with Sensei Lanka recently conducted its second consecutive ‘Leadership Excellence for Retail and Allied Professionals’, a four-month training programme comprising pre-assessments, workshops, excursions, post coaching and assessments.

Participants from companies engaged in diverse retail sectors, namely, supermarkets, consumer durables, fashion clothing, footwear, porcelain, beauty and wellness; attended the initial workshops at JAIC Hilton and the excursions to factories and retail outlets of the training programme. The final evaluations, group presentations and certificate award ceremony of this training programme is scheduled to be held in September 2018.

Chartered Institute of Marketing (CIM) Sri Lanka Branch Founder Chairman Eardley Perera was the chief guest at the opening ceremony and delivered the keynote speech sharing insights on retail from a marketing perspective.

Ambeon Holdings PLC Group MD/CEO Murali Prakash, Singer Sri Lanka PLC CEO Asoka Pieris, Hameedia Group Director Hussain Sadique and Kapruka. com Founder Chairman Dulith Herath contributed as industry expert speakers for the workshop sessions on retail leadership, operational efficiency, customer service excellence and retail technology respectively.

Sensei International Partner Ranjan De Silva is conducting this programme with his expertise in leadership training in concert with the retail industry experts of the SLRA and is continuing facilitation with post coaching and assessments to add value to this training programme. Ranjan is a pioneer in the retail industry in Sri Lanka when he was in the team that launched Keells Super in 1992, while serving on the boards of two subsidiaries of JKH.

Excursions and observation entourages to Brandix, Welisara plant; Pizza Hut outlet, Welisara and Keells Super outlet, Union Place added value learning to training participants on world class manufacturing operation, front-end retail and customer service delivery.

The upcoming SLRA annual flagship event the ‘Sri Lanka Retail Forum’ will be held in October 2018 for the second consecutive year at the Cinnamon Grand Hotel, Colombo.