HNB partners Classic Travel to offer travel concierge services
Sri Lanka’s largest retail sector bank, HNB PLC, announced a new partnership with leading corporate, leisure and MICE travel solutions provider, Classic Travel, to offer an exclusive range of travel concierge services to all HNB Club members.
“Sri Lankans have always placed a lot of priority on global travel. Whether its recreation, business or studies, we have consistently worked to ensure that when HNB Club members travel the world, they are given the best possible service from the time they leave our shores,” said HNB DGM Retail Banking, Sanjay Wijemanne
“With the partnership with Classic Travels, we are now able to provide customers with dedicated travel concierge services that covers everything from ticketing to travel insurance, hotel reservations, doorstep visa assistance, access to special discounts and other value added services,” he said. As a result of the new partnership between HNB and the IATA accredited Classic Travel, HNB Club members will have access to a host of tailored solutions, curated travel itineraries and thoughtful value additions that make travel a convenient, hassle free, and pleasant experience which will be made available 24/7 all year round.
“Today we see that there is a growing segment of Sri Lankans travelling overseas and we are therefore extremely proud to join hands with Sri Lanka’s largest retail sector bank in order to support these ambitions as we believe that travel helps us to expand our horizons while deepening our appreciation for our own nation. In that regard, we look forward to building on this ground-breaking new partnership with one of Sri Lanka’s leading banks,” Classic Travel Director/coo, Shiham Imamudeen said.
A subsidiary of a diversified home-grown conglomerate Expolanka Holdings PLC, Classic Travel is an agency focused on offering uncomplicated, comprehensive travel solutions with a trusted reputation for customer service excellence that has enabled to maintain market leadership. Having commenced operations in the heart of Colombo, strategically it has expanded its branch network to Hambantota, Galle, Ratnapura, and Kandy, with an off-shore office located in Bangladesh. Classic Travel is the only travel agent in Sri Lanka to be open 24 hours, 365 days of the year for any customer queries relating to flight information, purchasing of air tickets, booking of hotels or to discuss any future holiday travel itineraries. Among the accolades, Classic Travel has bagged the ‘Great Place to Work’ award for five years.
Notably, the new partnership between HNB and Classic Travel will also entitle HNB Club members to personalised meetings with Classic Travel’s team of dedicated agents who can be hosted at any HNB Club premises to help formulate and finalise travel plans, including specially curated travel itineraries. Additionally, HNB Club members will also be provided with a special loyalty programme that awards one Travel Point equivalent to Rs.1 - for every Rs.1,000 spent at Classic Travels, as well as a 10 percent saving on services from the Classic Fun time event management company. Hatton National Bank is a premier private sector commercial bank in Sri Lanka, operating across 251 customer centres islandwide. The bank has been internationally recognised as Bank of the Year 2017 by the prestigious The Banker magazine in UK. HNB was also adjudged ‘Best Retail Bank 2018 in Sri Lanka’ by the Asian Banker for the 10th time and was recently ranked among the Top 10 Most Admired Companies of Sri Lanka by the International Chamber of Commerce, Sri Lanka (ICCSL) and the Chartered Institute of Management Accountants (CIMA) Sri Lanka.