Oracle empowers HR teams to reimagine workplace...
Oracle recently announced new innovations to Oracle Human Capital Management (HCM) Cloud. The latest innovations make work simpler, smarter and more agile by helping organisations create personalised and on-the-go experiences for every user, from candidates and recruiters to HR professionals, managers and employees.
“By 2021, only half of organisations will have embraced digital technology to transform their business to be more intelligent and automated and this is something we’re seeing prominently in HR,” said Ventana Research CEO and Chief Research Officer Mark Smith.
“Oracle is helping HR professionals stay ahead of this curve. Its investments in innovations, such as mobile-responsive design and digital assistants, are unique in the industry and will help its customers stay at the forefront of the market and achieve long-term success,” he added.
Employers are now facing higher candidate and employee expectations than ever before. Today’s workers are looking for instant access, highly personalised content and easy-touse systems whenever and wherever they are. These demands are forcing HR professionals to rethink the way they approach the entire workplace experience.
To address this challenge head on, the latest updates to Oracle HCM Cloud provide the tools organisations need to reimagine how HR services are delivered, simplify complex processing and build a team of the best talent.
Employee and man ager experience
New chatbot and self-service capabilities deliver mobile access to frequently requested information to save time, enhance accessibility and improve the employee experience.
*Digital assistants: Employees and managers now have access to a wide range of digital assistant self-service use cases accessible though SMS, voice and chatbots via desktop or mobile devices. Users can get answers to common HR questions asked in thousands of different ways, including time-off availability, benefits coverage, pay slip details, onboarding tasks and performance evaluations.
HR help desk: With expanded access now for every employee, the Help Desk knowledgebase empowers every user with smart, self-service offerings, which provide quick and easy access to helpful articles and resources.
Recruiting experience: New features enable candidate-centric recruiting, which is a completely different approach to traditional recruiting. Itre-imagines the candidate experience to help attract, engage and hire the best talent.
Tailored career sites: Organisations can now create multiple career sites to better target specific candidate pools, such as unique sites to identify college graduates against more experienced professionals or dedicated career sites for various business units within larger organisations.
Candidate self-service: Job candidates now have a variety of self-service access to proactively obtain information, such as their application status, through an embedded chatbot.
Streamlined scheduling: A broad range of interview scheduling capabilities streamline the interview process and enable recruiters to spend less time on tactical scheduling and more time finding the best candidates. HR experience: New workforce planning and design capabilities help HR professionals make datadriven decisions and easily deliver a personalised employee experience.
Workforce planning: New features allow supply and demand planning insights to be filtered by key categories, including person, job and skills, to help HR professionals craft their optimal workforce.
HCM Design Studio: The latest updates to the HCM Design Studio make it easier than ever for HR professionals to configure the user experience with the addition of advanced, no-coding-required, configuration capabilities. These capabilities allow HR teams to create unique experiences based on users’ business unit, legal employer or role. Additionally, new auto complete rules can reduce the administrative burden of fixing incorrect data.
“Oracle’s commitment to continued innovation allows organisations to make work more human for the entire employee ecosystem,” said Oracle HCM Cloud Development Senior Vice President Chris Leone.
“With the Oracle digital assistant, our customers can create a competitive advantage by delivering a seamless, conversational user experience that we know employees want,” he added.
Oracle has introduced these new capabilities at Modern Business Experience in Las Vegas. Modern Business Experience brings together finance, supply chain and human resources professionals to explore how cloud applications and connected business processes can enhance business agility, drive new business models and create breakthrough experiences for customers, employees, partners and suppliers.