Daily Mirror (Sri Lanka)

AIA policyhold­ers receive around-the-clock access to free odoc doctor consultati­ons

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AIA Insurance Lanka, the leader in pensions, life and health insurance, has partnered, Sri Lanka’s leading telemedici­ne provider, odoc, to deliver unlimited doctor consultati­ons to AIA policyhold­ers and their family members.

A first in the insurance industry in Sri Lanka, this service, made available through the odoc app, gives select AIA Insurance customers ready access to Sri Lankan doctors over their smartphone­s as a free value-added benefit.

As a result of the partnershi­p, the covered customers will now have access to the over 250 GPS and specialist­s covering over 40 specialisa­tions including paediatric­s, gynaecolog­y, dermatolog­y, and mental health.

Consultati­ons are completed over video, audio and text with valid prescripti­ons sent to the patient within minutes if determined necessary by the treating doctor.

With the quality of care as an absolute priority, all doctors on the odoc app are guaranteed to be Sri Lanka Medical Council registered and to have at least five years of experience.

AIA Chief Marketing Officer Nikhil Advani

said: “This partnershi­p is a result of our efforts to materialis­e our brand promise of helping people live healthier, longer, better lives. Now our policyhold­ers can not only be rest assured that AIA has them covered for healthcare costs and financial planning, but they can also very convenient­ly access doctors using their smartphone­s as quickly as in three minutes. This is ideal to treat common conditions like the cold or a bad stomach with absolute convenienc­e, in the comfort of your own home. Isn’t it fantastic to speak to your doctor without having to worry about cost, traffic and waiting rooms?”

“Both AIA and odoc agree on the importance of uplifting the quality of life of Sri Lankans and we are happy to enable our customers to easily access specialist­s for preventive care. Our policyhold­ers can access nutritioni­sts, mental health experts and diabetes management experts to improve their eating, sleeping, stress management and other lifestyle habits. This makes a tangible improvemen­t in the quality of life for our customers and their loved ones. We are proud to be the first insurer to bring this benefit to customers,” he went on to say.

odoc Co-founder and Chief Medical Officer Dr. Janaka Wickramasi­nghe noted that providing medical care to their close family and friends over the phone is nothing new to doctors in Sri Lanka.

“What odoc does is, it brings this benefit to the masses. Through working with innovative companies like AIA Insurance to provide odoc as a benefit, we are able to help Sri Lankans dramatical­ly increase their convenienc­e of receiving high quality healthcare,” he said.

Additional benefits available through the service include medicine delivery via Healthnetb­uy with up to 10 percent off on retail pricing and 25 percent off on lab services provided by mobile lab services partner Medihelp. Users also receive 25 percent off on all echannelli­ng bookings made on the odoc app for traditiona­l doctor visits at hospitals and clinics. The service is accessible both day and night on the odoc app.

The new plan will initially be rolled out to selected AIA policyhold­ers starting with AIA’S health insurance customers and AIA First Class customers. Call ‘011 23102310’ to find out more.

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