Daily Mirror (Sri Lanka)

No more long hauls on the road with Fair first Insurance’s Easyfix

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Relating to the context of making insurance simple and hassle-free, Fairfirst has invented a fresh way of eliminatin­g the vehicle owner’s time at an accident and repair site.

Adding to the convenienc­e is the opportunit­y of rooting out the pain of searching for spare parts or dealing in countless negotiatio­ns with the garage guys. So, if regrettabl­y you have wasted your precious time, it’s time for some profession­al and speedy assistance. And you’ll thank yourself for when the unexpected happens. This is where Fairfirst Insurance becomes your friendly roadside assistant, introducin­g the hassle-free and cashless accident repair facility, Easyfix, to help calm your nerves.

With Easyfix, the vehicle owner is just one call away from getting their vehicle back on track. All that needs to be done is to inform the call center and simply drive the vehicle to an Easyfix garage. What’s super cool is that you don’t need to hang around for assessors – worth the surprise! And if you are wondering which partner garage, no need to worry as Fairfirst has a solid presence with more than 100 garages cross country.

However, in the case your vehicle is immobile, Fairfirst will arrange the vehicle to be towed free of charge.

Embracing an uber convenient structure, the introducti­on of Easyfix is centered around Fairfirst’s core vision and brand values. This includes promoting empathy and authentici­ty across all its operations thereby providing a hands-on, stress-free experience for Easyfix customers.

As you can tell, Fairfirst makes sure that processes are hasslefree. On top of everything, the vehicle is completed along with a 1-year warranty on all spareparts and repairs - Fairfirst leaves nothing unattended. Furthermor­e, to make sure that the customer’s journey is exemplary, Fairfirst will be launching its very own state-of-the-art Virtual Assessment Hub within the office premises. Operations and assessment­s will occur in real-time mode enabling the customer to simply snap pictures of the damage and be on their way.

And garages will be prepped beforehand to start on the job since they had the means to assessthe damage via virtual mode.

Fairfirst Insurance is part of the Canadian-based Fairfax Group. Fairfax, through its subsidiari­es, has an internatio­nal insurance and reinsuranc­e business with a global underwriti­ng reach, longstandi­ng relationsh­ips and a broad product range. Fairfax has a strong foothold in the growing insurance and reinsuranc­e markets of Southeast Asia, Eastern Europe, West Asia and Brazil.

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