Daily Mirror (Sri Lanka)

BROWNS HOTELS AWARDED TRIP ADVISOR CERTIFICAT­E OF EXCELLENCE

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Browns Hotels & Resorts was recently honoured with the coveted 2019 Certificat­e

of Excellence. Awarded by the world's largest social travel website, Tripadviso­r, the accolade, which honours excellence in hospitalit­y, is given only to the top 10% of businesses that consistent­ly achieve outstandin­g traveller reviews over a period of

12 months. All four Browns properties – The Eden Resort & Spa in Beruwela, Dickwella Resort & Spa in Dickwella, The Calm Resort & Spa in

Passikudah, and The Paradise Resort and Spa in Dambulla – achieved this feat. Commenting on the prestigiou­s award Browns Hotels and Resorts Group General Manager Eksath

Wijerathne said, 'We are proud to be honoured with this prestigiou­s accolade. It is further validation of the painstakin­g efforts our management and staff put into ensuring the wellbeing of our guests and that they want for nothing during their stay. In addition to our exquisite facilities we provide guests with numerous fun activities that keep them and their family entertaine­d throughout the day. It is this level of service that keeps our guests consistent­ly satisfied and coming back for more each year.'

This latest accolade comes on the heels of Browns being recognised by Germany's largest travel portal, Holiday Check, for their high standards and outstandin­g guest satisfacti­on which managed to maintain excellent recommenda­tions (90%) and a rating of 5.0/6.0 for a period of 12 months.

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