Mobitel launches ‘Mobitel Rewards’ to reward loyal customers

As an innovation-driven company, Mobitel, Sri Lanka’s national mobile service provider, consistently raises the bar when it comes to customer-centric services, and going one step further, Mobitel proudly launched ‘Mobitel Rewards’ - an exclusive loyalty programme to reward its loyal customer base.

The loyalty rewards system, designed to recognise the strength of customers’ engagement with Mobitel, rewards them with a host of benefits, along with special offers and discounts, including those from partner merchants.

Privileges also include redeeming rewards points for bill payments, latest smartphones, IOT devices, accessory purchases and pre-paid top-ups. These will vary according to network usage and loyalty toward the Mobitel Network - with customers being placed under Blue, Silver Gold and Platinum tiers accordingly.

This is a key initiative taken by Mobitel to give back to customers for their continuous loyalty with the network and further strengthen the bond between the customers and the network.

Both prepaid, postpaid and broadband individual customers will qualify for the programme and they can check their points and redeem them by dialling ‘#071#’ or through the Mobitel Selfcare Smartphone app.

The ‘Mobitel Rewards’ programme is developed to offer customers all types of smartphones, accessories and smart-home devices, where higher the tier, greater the value that customers receive for each point. Customers could redeem up to Rs.15 per one point when making purchases. Therefore, the longer a customer’s journey is with the Mobitel network, the greater the benefits.

This amazing rewards programme is a testimony of Mobitel’s ambition in opening up high end technology to all its loyal customers and is an extension of Mobitel’s credo, ‘We Care. Always’.

Care is embedded in Mobitel’s DNA, and its customer-centric approach has ensured that all its products empower the consumer by infusing convenience and speed.