Seylan improves customer convenience with CDKS
Seylan Bank continues to diversify itsjourney into digitalization by being the first bank to introduce a network of 26 fully automated Cheque Deposit Kiosks (CDK) in Sri Lanka.
With an endeavor to provide an extensive service to the public, Seylan Bank now offers their customers the convenience of depositing cheques 24/7 through their island wide Cheque Deposit Kiosk facility.
Seylan Bank customers can now enjoy a secure and convenient banking experience which supports their on-the-go lifestyle. This expansion permits customers to enjoy a hassle-free, digital banking experience through ease of convenience and around the clock accessibility.
Commenting on this initiative, Head of Digital Banking, Seylan Bank, Chaminda Senewiratne said, “At Seylan Bank, we are committed to placing customer service at the heart of customer experience. Through our fully automated island wide Cheque Deposit Kiosks network, both our retail and corporate customers can deposit cheques issued by Seylan
Bank and other banks at any time of the day, thereby eliminating the hassle of waiting at counters. We will continue to expand our fully automated cheque deposit network to target a wider audience in the country, empowering customers to satisfy their banking needs through our network of digitally inclined banking solutions.”
The Cheque Deposit Kiosks offer trilingual support, ensuring ease of access. Customers can simply deposit cheques by entering the account number, to ensure the highest level of security and validation, users can obtain a printed receipt of the transaction.
Seylan Bank, ‘the bank with a heart’ operates with a vision to offer the ultimate banking experience to its valued customers and is evolving rapidly with new technology, innovative products and services to set a new benchmark in the banking sector.
The bank has expanded its footprint with over 172 branches across the country and boasts an ATM network of over 215 units covering crucial locations while 10 branches provide 365-day banking. Seylan Bank has a growing clientele of SME’S, retail and corporate customers.