Eatmealfirst enhances mobile apps to ensure rich customer experience
The emerging local food delivery platform in Sri Lanka, ‘Eatmealfirst’ (EMF) announced that it has significantly enhanced its mobile apps (both Android and IOS versions), to provide an overall enhanced experience to customers.
‘Thinksmart Solutions’ strongly believes that this milestone will help strengthen EMF’S position as Sri Lanka’s emerging on-demand food delivery service and expedite its future expansion plans.
Registering with Eatmealfirst is quite simple and can be done using the mobile number and email address. After entering the mobile number, the PIN will be sent via text message, after which it is just a matter of entering the PIN number to confirm the verification process.
The first thing a user will notice about the app is its standard user interface. Features appearing on the landing page of the app are very relevant and customised according to the current location of the user; for example, a list of the user’s nearest and most popular restaurants and groceries, previously ordered restaurants nearby, newly partnered restaurants and merchants in the area with reviews, ongoing promotions, etc.
During the short period of its commercial operations, Eatmealfirst has become the most emerging and most preferred food delivery service in Colombo, with a high level of acceptance by its restaurant partners as well as customers.
“We believe that Eatmealfirst, as an everyday use app for food and groceries, brings our services together with partners, unlocking the most value for our customers. During our first year of operations, EMF orders grew by 25 percent month-on-month on average. As a result, EMF’S restaurant-partners saw monthly revenues increase and their experience with EMF continue to grow. We are also considering possible partnerships for expanding the food delivery platform service globally,” said Thinksmart Solutions Ceo/director/co-founder Lakshman Joseph.
“Today, app-based food delivery services have truly added value to consumers’ everyday experiences. We believe it’s time for us to add new features and services into the app for an even better customer experience. Now, getting food items delivered using the Eatmealfirst app is so much easier in comparison with other options available in the market. Significant enhancements have been done to the EMF app in order to improve overall customer experience with simpler steps that include: download the app, register, pick delivery location, find required items, place order, select payment method either debit card, credit card or cash, track delivery progress. Contactless delivery is a guaranteed feature with recent developments,” said Thinksmart Solutions Coo/founder/director Chinthaka Wijesuriya.
Continuing its operations even during the COVID19-HIT period, Eatmealfirst ensures the highest safety measures and strict hygiene standards are maintained for the safety and protection of its consumers, partner drivers and partner merchants. EMF has introduced contactless delivery and is also continuously in touch with partners to enhance food preparation standards and ensure food safety and hygiene.