NTB goes green with e-leaflets

Daily Mirror (Sri Lanka) - - FINANCE -

Na­tions Trust Bank (NTB) is well-known in the bank­ing space for its com­mit­ment to dig­i­tal ac­ces­si­bil­ity and so­cial re­spon­si­bil­ity. Thus, as the next step in its dig­i­tal jour­ney, NTB is proud to an­nounce the net­work-wide roll­out of ‘Na­tions e-leaflets’, com­menc­ing Septem­ber 8, 2020.

Na­tions e-leaflets will re­place the bank’s wide ar­ray of printed mar­ket­ing and cus­tomer care ma­te­rial at branches and other lo­ca­tions. Cus­tomers will now en­joy a fu­tur­is­tic ex­pe­ri­ence, where they can sim­ply scan a QR code and ac­cess a vi­brant dig­i­tal leaflet on their smart­phones or other smart de­vices.

This move will also re­duce the bank’s re­liance on pa­per while en­hanc­ing cus­tomer convenienc­e and ac­cess to in­for­ma­tion. For cus­tomers who do not use a smart de­vice or pre­fer a hard copy, printed leaflets will be avail­able upon re­quest.

Speak­ing about the roll­out, NTB Deputy Chief Ex­ec­u­tive Of­fi­cer He­man­tha Gunetillek­e said, “We are ex­cited to launch our new e-leaflet plat­form across our branch net­work to pro­vide an en­hanced and seam­less cus­tomer ex­pe­ri­ence. From the in­cep­tion, we un­der­stood that dig­i­tal was the fu­ture. Thus, our dig­i­tal strat­egy re­volves around con­tin­u­ous trans­for­ma­tion through in­no­va­tion, to of­fer the high­est lev­els of cus­tomer convenienc­e, ac­ces­si­bil­ity and sim­plic­ity. We are also highly con­scious of our im­pact on the en­vi­ron­ment. This has in­spired us to put into place many mech­a­nisms to re­duce our car­bon foot­print by elim­i­nat­ing pa­per where pos­si­ble, stream­lin­ing pro­cesses through au­to­ma­tion, in­vest­ing in re­new­able en­ergy and re­duc­ing waste across the or­gan­i­sa­tion. Our tran­si­tion to e-leaflets is one step ahead in our jour­ney towards be­com­ing a car­bon neu­tral busi­ness.”

Na­tions Trust Bank Deputy Chief Ex­ec­u­tive Of­fi­cer He­man­tha Gunetillek­e at of­fi­cial launch of Na­tions e-leaflet

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