Daily Mirror (Sri Lanka)

Trav­ellers’ Choice Award for Popham Ar­bore­tum

- BY SANATH WEERASURIY­A Travel · TripAdvisor · Facebook

The hall­marks of Trav­ellers’ Choice Awards are re­mark­able ser­vice, qual­ity, and value. Be­ing recog­nised with a global award helps trav­ellers iden­tify prop­er­ties that reg­u­larly de­liver great ser­vice. ‘Hence, we are de­lighted about this global recog­ni­tion re­ceived by the Popham Ar­bore­tum’ stated the Popham Ar­bore­tum News bul­letin for the Septem­ber 2020. From 2016 on­wards for four con­sec­u­tive years, the Popham Ar­bore­tum has also won the pres­ti­gious Tri­pad­vi­sor CER­TIFI­CATE of EX­CEL­LENCE Award. As in any or­gan­i­sa­tion, em­ploy­ees are the most im­por­tant fac­tor when it comes to ser­vice de­liv­ery and cus­tomer sat­is­fac­tion. Jayan­tha, the Cu­ra­tor, has been in­spi­ra­tional, work­ing with his team to achieve con­tin­u­ous suc­cesses through­out the years. He epit­o­mises the fact that with the cor­rect lead­er­ship and mo­ti­va­tion even a small group of peo­ple can achieve great heights. A lesser­known at­trac­tion has come a long way, and now it is known the world over. As Jayan­tha ex­plains, ‘This all started when I met San­daruwan. He helped us to ex­pand our chan­nels of com­mu­ni­ca­tion by cre­at­ing a Face­book page and adding us on Tri­pad­vi­sor. These new plat­forms helped us to at­tract more like­minded peo­ple who cared for the en­vi­ron­ment. As in any on­line plat­form we had our share of good and bad com­ments. It’s a chal­lenge to pro­vide qual­ity ser­vice con­sis­tently, with lim­ited re­courses, and I thank my team for their ef­forts’.

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