Daraz announces seller promises and accelerated business growth for local entrepreneurs

Daraz, the leading e-commerce platform in South Asia announced its commitment to provide additional support to local entrepreneurs and enhance the selling experience on the platform over the coming months.

In a recent online conference, Daraz Group CEO, Bjarke Mikkelsen, announced key initiatives planned for seller growth on Daraz.

With the newly launched promises, the market leader will aidthe economic growth of the region and accelerate digitalization.

According to Bjarke, “Sellers are the heart of Daraz’ ecosystem, and in 2021 our key focus will be to make it easier and faster to sign up, start selling, and growing your business online. Our seller promises for 2021form the foundation to improve seller experience and allow our sellers to capture the full growth potential in the market.”

Key features of the announcement include: Daraz will make the process of signing up easier and faster to allow new sellers to start selling withing 24 hours.

Effective immediately, sellers will be paid twice as fast by reducing the payment cycle from 14 days to 7 days.

Daraz will aim to always respond to seller enquiries on live chat within 30 seconds during business hours to ensure instant support.

For sellers whose products are not selling as expected, Daraz will provide specific support to help identify the business gaps.

Lastly, the claims process will be streamlined to make it much easier and faster for sellers to file claims when needed.

With these initiatives, and continued investments to increase the user base, Daraz expects to more than double the number of sellers, generating more than US$1,000 revenue per month before the end of the year.