Singer completes move to IFS Applications 10
IFS, the global enterprise applications company, announces that Singer Sri Lanka PLC, the largest home appliance and electronics retailer in Sri Lanka, has completed its move to IFS Applications 10.
With this progress, Singer is fully equipped to embark on its digital transformation journey.
Over 15 years into its relationship with IFS, Singer Sri Lanka is proud to have a class-leading ERP system that integrated all core functions of the business, including the game-changing hire purchase operations. IFS Applications 10 at Singer covers from sourcing to manufacturing to distribution and retail and customer relationship and service functions. Having a single system on a single platform has enabled Singer, which has one of the most comprehensive IT infrastructures in the country to run operations across a vast network of over 400 branches with 2,000 systems users, has control and visibility to conduct day-to-day business with ease. Singer has proven to be the leader in the retail industry geared with an exclusive solution that delivers end-to-end customer service that made it the most reputed consumer brands in the country.
IFS VP Asia Andy Watts said, “Singer and IFS have grown together over the past 15 years. We are pleased to play an important part in Singer’s success in being a leader in the retail industry. Their decision to upgrade to IFS Applications 10 was taken during challenging times in the midst of a global pandemic, Singer saw the opportunity to keep growing and digitising, sharpening its saw and we are delighted to support them.”
Singer Sri Lanka PLC CEO Mahesh Wijewardene said, “We are marking an important milestone at Singer enabling an infrastructure inclusive of digital information capabilities. I’m proud to say, the heart of our IT infrastructure, the IFS ERP system, is now live. This is an achievement of all divisions working together with an enthusiasm and giving their commitment to make this project a success for the entire organisation. This key milestone is a vast enhancement to our IT footprint after our initial investment in the year 2004 with IFS. This is a major achievement of the company’s way forward plan to take Singer to the next sphere in the global marketplace. With IFS we are equipped with a digital-enabled organisation that is ready for the future.”