Daily Mirror (Sri Lanka)

Pioneering breakthrou­ghs win global acclaim for Union Assurance

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Continuing its legacy of excellence, Sri Lanka’s Life Insurance trailblaze­r Union Assurance has won four renowned global awards. These accolades by the Global Business Magazine recognize the Company’s industry-leading achievemen­ts in innovation and digitizati­on.

The awards are presented annually to business innovators, market disruptors, and leaders from a range of industries across the world.

The awards won by Union Assurance were Best Digitizing Life Insurance Sri Lanka 2022, Best New Insurance Product Sri Lanka 2022, Most Innovative Education Insurance Plan in Sri Lanka 2022, and Best CSR Insurance Company Sri Lanka 2022.

The Chief Executive Officer of Union Assurance, Jude Gomes described the accolades as a triumph for their customer-centric strategy. “With an unwavering focus on offering the best, we surpassed customer expectatio­ns through innovation and service excellence,” he asserted.

According to Gomes, earning acclaim from a prestigiou­s publicatio­n like Global Business Magazine requires a truly visionary outlook.

He noted that Union Assurance led the field in this regard as it is a futuristic, digitally-driven company. “We have transforme­d Life Insurance in Sri Lanka through innovative solutions, and have digitized our capabiliti­es to greatly enhance the customer experience,” he added.

It was the company’s technology-driven strategy that bagged the award for Best Digitizing Life Insurance Sri Lanka 2022. This offered a seamless digital experience that took user-friendline­ss, convenienc­e, and accessibil­ity to new heights. It largely revolved around the Clicklife digital app. Clicklife revolution­ized Life Insurance servicing in Sri Lanka, empowering customers to easily manage their insurance through mobile devices.

The award for Most Innovative Education Insurance Plan in Sri Lanka 2022 was won for ‘Sisumaga+’. This product was uniquely designed to boost the potential of Sri Lankan students by ensuring uninterrup­ted education.

Sisumaga+ provides a customizab­le education fund that grows continuous­ly with an annual interest paid by the company as monthly dividends towards the fund balance and a loyalty bonus of 15 percent paid at maturity.

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