Debug Engineering Awarded "Best Service Center"
Debug Engineering was regionally recognized as the " Best Service Center in the Sub-continent of Asia" by EPSON. The award was made at the recently concluded " Epson Service Meet" held in Kuala Lumpur, Malaysia.
The criteria for the evaluation was based on factors such as the Turn Around Time ( TAT), Reporting Structure, Quick Adoption of Process and the Technical Expertise of the Engineers. Almost 22 Years since it's humble beginnings, Debug Computer Peripherals ( Pvt) Ltd., is now one of the leading ICT companies in Sri Lanka.
"Debug's commitment to Customer Service and our Service Level Standards together with a well-quali- fied and experienced Engineering Team are the key factors which contributed to us receiving this award" said Niranjan Alles - Senior General Manager, Engineering & Customer Services.
Debug Engineering provides services for Brands such as EPSON Printing Equipment, APC- MGE and DCP UPS Systems, KENWOOD Radio Communication Equipment, D-LINK Network Products and Professional Audio and Video Products such as JBL, NAKAMICHI, CROWN etc. which are marketed by the Debug Group. Debug Engineering has all the necessary expertise to carry out component level repairs of circuit boards, which in turn helps to carry out cost-effective repairs. Further, as only "genuine spares" are used for all repairs carried out by them, customers are assured of a truly professional service with a guarantee on quality. Debug has fully- fledged Service Centers at their Head Office and at each of their 11 Regional Business Centers located islandwide, which in turn makes them confident of their capability to provide an " Excellent Service" to their valued customers.