Sunday Times (Sri Lanka)

FREE Consultati­on with the 'World's Best Doctors®' - major expansion of healthcare insurance - Asian Alliance Insurance

- Harin Perera- Head of Health Care Project Suranga Waduge AGM Life Operations

Only local insurer to offer individual medical insurance cover of up to Rs 1 Mn

Providing policyhold­ers free access to the world's 5,000 Best Doctors® and several unique packages, including the only individual medical insurance cover offered locally, that covers up to Rs 1 Mn, are part of Asian Alliance Insurance PLC's (AAI) strategy for large-scale expansion in the health insurance sector, the Company revealed recently.

"We were focusing totally on Life Insurance on the basis of protection in the past, but now being a member of the Softlogic group, who is enjoying 65% of private healthcare market, enables us to expand our products in the horizon of healthcare." Asian Alliance Insurance Assistant General Manager - Life Insurance, Suranga Waduge stated. He pointed out that providing policyhold­ers the access to the world's top 5,000 doctors, free-of-charge, through the company's Non Life health insurance packages as well as its Life insurance packages represents a unique propositio­n in many aspects.

"The benefits of this collaborat­ion are two pronged," he said. "The first aspect is the 'Ask Best Doctors®' service (Figure 1) which enables policyhold­ers who are internet users to get medical advice regarding a condition from top-notch doctors, many of whom are based in the USA and UK and other parts of Europe, who have been chosen on the basis of recommenda­tions that they have received."

"The 'Inter-Consultati­on Facility,' (Figure 2) the second aspect of the 'Best Doctors®' propositio­n, enables policyhold­ers to get a second opinion from these leading medical profes- sionals. For example, if a medicine recommende­d by a local doctor or if a surgery is required, policyhold­ers can check the side-effects of medicines or the necessity for a surgery, from these top-notch doctors."

Waduge noted that Asian Alliance Insurance is the only insurer in the South Asian region to provide the 'Best Doctors®' facility, which he observed was widely used in developed countries such as Australia.

In addition to policyhold­ers of Asian Alliance using this facility, it is extended to their family members to consult the 5,000 Best Doctors® as well, he added.

Apart from providing access to the world's leading medical profession­als Asian Alliance Insurance has set itself apart by becoming the only insurer in the country to offer an individual medical cover of Rs 1 Mn. - 'Asiri Alliance Medical - Esteem,' and by offering unparallel­ed benefits on its healthcare products, Asian Alliance Insurance's Head of Healthcare Projects, Harin Perera said.

"Asian Alliance Insurance offers products for individual­s of different income categories, providing every Sri Lankan the ability to live a healthy life," Harin Perera explained. Apart from the 'Esteem' package, Asian Alliance Insurance offers 'Basic' which offers medical coverage up to Rs 75,000, 'Executive' which covers up to Rs 300,000 and 'Empire' which covers up to Rs 500,000 under the 'Asiri Alliance Medical' brand, he disclosed.

OPD cover is provided for 'Esteem,' 'Empire' and 'Executive' packages ranging from Rs 5,000 to Rs 15,000 which is another unique benefit. In addition to the cost of hospitaliz­ation covered by convention­al packages, the above 3 packages cover the cost of pre and post-hospitaliz­ation including costs associated with the diagnosis prior to hospitaliz­ation and following discharge from the hospital. The 'Asiri Alliance Medical - Empire & Esteem' products include the Best Doctor's option free of charge.

"While many other policies require a minimum hospital stay of 24 hours for the policyhold­er to be compensate­d, packages offered by Asian Alliance Insurance have eliminated this need. 135 specified day care surgeries are covered under this category which spans from orthopedic treatment to Chemothera­py for Cancer and provides the policyhold­er convenienc­e which avoids unnecessar­y hospital stays", Perera said.

In addition to the benefits provided to customers by the policies, Asian Alliance Insurance together with Asiri Group Hospitals offer 'Asiri Amazing Care' facility to customers who maintain their medical records online. "Among the attractive benefits of this service are ambulance services, discounts on wellness packages, online payment, round-the-clock emergency care and priority admission", Perera added.

Asian Alliance Insurance's parent company - the Softlogic Group's ownership of the Asiri Hospitals Group has also enabled the insurance provider to further strengthen its offering by providing a more personaliz­ed service with the setting up of designated desks and the appointmen­t of designated staff at these hospitals. The Asiri Alliance range of health-

/b care products provides the opportunit­y for an individual of topping up a current group medical policy that one may be entitled to as a result of working in an organizati­on. If one may feel that the entitlemen­t is inadequate, they can opt to top up the existing cover and be entitled to an enhanced amount that could meet the medical insurance needs of the individual as well as the individual's family. The customer will benefit from higher coverage and will be only paying premiums for the added amount. "If you are covered up to Rs 200,000 from an Asian Alliance Insurance healthcare policy provided by your employer but you wish to extend the cover to Rs 500,000 you can make necessary arrangemen­ts to do so," he said.

"With the increasing cost of private healthcare in the country, a lifetime's earnings can be wiped off in one instance," Perera said on a final note, stressing the need for healthcare insurance in the present day context. "In order to avert such a situation, a person may separate a sum in the form of an Insurance premium. Asian Alliance Insurance PLC has also tied up with Sampath Bank Credit Cards, where cardholder­s can pay premium on a 12 month, interest free installmen­t basis with the Policy holder paying 11 installmen­ts and Sampath Bank paying 1 installmen­t; if the Card holder wish to pay the amount in full, enjoy a 10% discount" stated Perera.

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