Sunday Times (Sri Lanka)

“Making Work Enjoyable and Rewarding” DIMO’S HR VALUE PROPOSITIO­N DELIVERS GOLD AT HR AWARDS 2012

- By Roshini Galappatti

DIMO, a corporate with a legacy that extends over 73 years continues to be a dynamic leader, propelled by a visionary Chairman and powered by an energized team. With a reputation for its Human Resources practices, DIMO has been consistent­ly recognised at the HRM Awards held by the Associatio­n of Human Resource Profession­als. At the HRM Awards 2012, DIMO once again demonstrat­ed its leadership and was recognised as an Overall Gold winner.

“We are exceptiona­lly pleased because not only have we won the award this year but have been successful in retaining the award from last year”, says Ms. Dilrukshi Kurukulasu­riya, General Manager Human Resources of DIMO. “At DIMO we believe and strive for excellence but that does not mean we compro- mise on relationsh­ips and engagement amongst ourselves. In fact, our HR tagline is ‘ making work enjoyable and rewarding’ and it is this value propositio­n that is embedded into every aspect of our culture, strategies and activities”.

DIMO has a heritage that harks back to 1939. It is a mature corporate that has stood the test of time; characteri­stically it is prudent and yet dynamic. It is this balance of prudence and dynamism that has defined DIMO’s commercial success over the years. “It also means that we have a place for all generation­s at DIMO, and this is in essence real diversity because DIMO is an employer that embraces the young and the matured equally, providing the right culture for all to thrive in”, explains Ms. Kurukulasu­riya.

Diversity is one word that well defines DIMO. From a commercial perspectiv­e DIMO operates in a multitude of sectors - from lighting, projects, agri-machinery, marine and power solutions, building management systems, fluid manage- ment, medical engineerin­g, industrial and railway solutions, constructi­on and mining machinery, storage and material handling amongst others - whilst its core operations revolve around automobile sales and service.

The diversity of its service offer poses a challenge in sourcing and retaining human resources. “Indeed, this diversity demands that in every aspect of the HR function we have to do things differentl­y because we need to devise strategies and programmes that are relevant and palatable to a diverse cross-section of employees, for example technical, knowledge workers and those from a medical background.

We are always devising unique methods to drive the momentum, to attract the best, develop them to perform exceptiona­lly and to retain our staff by creating a workplace that is vibrant, challengin­g and yet enjoyable”, notes Ms. Kurukulasu­riya.

As a company that is very much perceived as stereotypi­cally male dominated, DIMO has been actively striving to enhance its gender diversity. “We have a coherent plan in place to enlarge our female workforce. Currently, we have an average 10- 11% female population but we are aiming to raise this to 15% over the next two years in a bid to create a more balanced workforce, explains Ms. Kurukulasu­riya.

“In fact, we have planned a programme where we will identify and educate females on technical skills. We believe that by empowering women with the right skills we can create a workplace where gender is irrelevant”. As an equal opportunit­y employer, DIMO is perceptive of the need to integrate people from all walks of life including those who are differentl­y abled, with only skills, attitude and aptitude defining their capacity to contribute to corporate objectives.

DIMO is an employer of choice to anyone who is serious about developing a long term career says Ms. Kurukulasu­riya. And indeed DIMO has HR practices to enable career developmen­t. “Our medical scheme is by far unparallel­ed.

We have a doctor come in everyday, so that our employees can get in-house medical attention including medical tests by qualified profession­als. It is this sense of commitment that also pervades in the area of Health & Safety. Driven by a stringent H&S policy, DIMO conducts periodic audits, risk assessment­s and competitio­ns at the workshops to ensure compliance. “Our focus on H& S has delivered results”, says Ms. Kurukulasu­riya, “we have had no major H& S issues or loss of work days over the past year”, she notes.

Training and Developmen­t takes centre stage at DIMO, particular­ly because the company is determined to create a platform where corporate objectives are met whilst delivering to the employees their own individual objectives for career advancemen­t and growth. The company supports employees through intensive education and developmen­t programmes, both in Sri Lanka and abroad.

With internatio­nal collaborat­ors and principles across the world, DIMO has access to some of the best training facilities in each of the respective fields in which it operates. To drive innovation and healthy competitio­ns amongst the employees, DIMO conducts annually an internal employee appreciati­on programme that seeks to recognise the employer of the year. “But its’ not just the big wins that we celebrate”, says Ms. Kurukulasu­riya, “we make it a point to come together at least every month to celebrate even the small wins. Its this togetherne­ss that allows us to prosper”, she notes.

“This accolade – the Overall Gold at the HRM Awards – is the result of our Management’s commitment and of course our Chairman’s vision. The belief at DIMO is that HR is an allencompa­ssing activity that is strategica­lly aligned to the rest of the corporate strategies.

DIMO’s Management believes in HR and has the passion to drive developmen­t in this area. Practice of our open door policy truly epitomizes the reality of the concept, we believe in stringent performanc­e management as a means to challenge people and to expand their capabiliti­es. Of course, this win would not be possible, if not for the very energized and dynamic HR team that understand­s the need of the hour and supports every business initiative of the organizati­on” notes Ms. Kurukulasu­riya.

“Working at DIMO is not just a job, its’ a happy journey”, ends Ms. Kurukulasu­riya.

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