A heartfelt thank you for a great service

In an era where the slightest lapse in a public service institution leads to severe criticism amidst media publicity and protests while good deeds are forgotten or just taken for granted, it is nothing but fitting that the admirable work done by the Cardiology Unit of the General Hospital be acknowledged and publicly acclaimed.

My wife, amidst reservations expressed by many well meaning friends and relatives referring to the conditions and facilities available there, decided to enter the General Hospital for corrective action on a heart condition. It may also have been considered infra-dig by some, to enter the General Hospital as opposed to a private Hospital.

These reservations were proved wrong. It is with great pleasure that my wife and I wish to acknowledge the committed and selfless services provided by the hospital staff, especially the doctors and the nurses.

The preliminary tests and checkups were done with the minimum inconvenience and delay. The processes of registration and admission were done smoothly and clinically. There was strict discipline in managing visiting times and patient care. The attention to detail and the cheerful enthusiasm and professionalism shown by the doctors and the nursing staff would make any Sri Lankan proud of the human resources in the medical profession within the public sector.

While running the risk of being castigated if one mishap were to take place, every aspect of the hospitalization, treatment and discharge of the patient has to be carried out with a great deal of precision. People rarely seem to appreciate the fact that doctors do not have a life of their own. In between the interviewing of the patients, to diagnosing their cases precisely; conducting necessary tests; doing their ward rounds and attending to emergency and critical patients at all times of night and day, they seem to have very little time for family lives. This was not only our observation but also the consensus of opinion among the other patients of the ward at the time.

A special bouquet to all the senior doctors at the Cardiology Unit who were professional, dedicated and caring. Unfortunately individual names cannot be mentioned due to ethical reasons.

Moratuwa