Ticket reservation facility needed at the Chunnakam Railway station

A retired Government Servant, aged 70 years, living at Chunnakam, I normally use the three wheeler for short journeys because of my physical condition and on advice by my doctor. Recently I went to the Chunnakam railway station by three wheeler to reserve two seats to go to Colombo by the intercity train.

The Station Master however told me that there is no seat booking facility, and said I would have to go either to Jaffna or Kankesanthurai. He said no phone booking could be made. I would have needed another Rs. 800 for the three wheeler to go to Jaffna or Kankesanthurai.

So I decided to travel to Colombo by bus because there are lots of bus booking places in Chunnakam town. Chunnakam is a significant town and situated more than 400 kms from Colombo.

I cannot understand why the Railway Department has still not opened a reservation counter in this highly residential area.

We appeal to the Transport Minister and General Manager Railways to please consider this public request.