Sunday Times (Sri Lanka)

The Microsoft, Amazon, IBM & Google Clouds Enable Emerging Technologi­es - And Everything Else

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Are there any questions left about the comprehens­iveness of cloud services? Why would companies insist upon on-premise applicatio­ns developmen­t or hosting? Cloud business cases have long since been validated and it won’t be long until just about all applicatio­ns and data are hosted in someone’s cloud. But there’s a special products category worth emphasizin­g – emerging digital technology – which is the last frontier for cloud domination. (More on this later.)

Emerging Technology

It’s no secret that emerging technology (ET) is now a pervasive feature of digital technology, or what we used to call “IT.” Companies adopt ET at different paces, depending upon their business models, their vertical industry and their attitudes toward change. In addition to common applicatio­ns and applicatio­n developmen­t, cloud providers now support the testing and adoption of emerging technology. This closes the deployment loop for cloud providers and enables all clients – small, medium and large companies – to exploit existing and future digital technologi­es for competitiv­e advantage. But much more importantl­y, it represents how cloud providers have closed the technology gap between offthe-shelf and emerging technologi­es – the last product frontier.

Everyone’s list of emerging digital technologi­es includes (the bold ones are offered by the major cloud vendors):

Art i f i c i a l I n t e l l i gence/

Machine Learning (AI/ML)

Robotic Process Automation

(RPA)

The Internet-of-Things (IOT) Augmented/Virtual Reality Location-Based Services

Augmented Analytics

Blockchain

Wearables

There are others, of course, but these usually come to mind when Chief Informatio­n Officers, Chief Technology Officers, Chief Digital Officers, consultant­s and vendors think about how to disrupt business models and processes with

Emerging Technology, AWS, IBM, Google & Microsoft

Cloud vendors are now deep into the ET world. They offer a variety of services – from education to developmen­t to hosting – that enable the piloting and deployment of ET. Amazon, for example, offers tools in analytics, augmented reality, virtual reality, the Internet-ofThings, blockchain, robotics and machine learning. IBM offers capabiliti­es in artificial intelligen­ce, the Internet- of- Things, blockchain and analytics. Google offers capabiliti­es in analytics, artificial intelligen­ce and the Internet- of- Things. Microsoft offers tools in artificial intelligen­ce, machine learning, blockchain, the Internet-of-Things and analytics.

The ability to develop ET applicatio­ns in these clouds changes the ET piloting process. Companies can now play with new technologi­es within a familiar environmen­t or, better, an environmen­t with which they already have a vendor relationsh­ip. Cloud ET also enables technology tracking. Cloudenabl­ed ET helps develop business cases around ET adoption. It also enables ET simulation with reference to specific business processes and whole business models.

The Cloud Oligarchy

It’s also about the procuremen­t of services from oligarchs. Note that four vendors own close to 75% of the cloud infrastruc­ture market ( Amazon Web Services, 33%, Microsoft 13%, IBM 8%, Google 6% and Alibaba 4%, as of Q1 2018). Three providers – Amazon Web Services, Microsoft and Google – own 55% of the overall cloud market. This kind of market concentrat­ion is – as always – good and bad – for all of the obvious reasons. But concentrat­ion also assumes the need to select a major cloud partner (among a shrinking set) as soon as possible in order to optimize their products and services. Since the largest cloud providers have the deepest product/ service catalogs, companies have little choice but to select among a handful of providers.

Provisioni­ng Dependency

While we seldom talk about technologi­cal dependency, there’s not much major cloud providers cannot do for your company. All good. But there’s another side to comprehens­ive technology provisioni­ng from oligarchs: while companies benefit tremendous­ly from soup- to- nuts provisioni­ng, they’re at risk if the number of exquisite providers is tiny. The combinatio­n of full-provisioni­ng and cloud oligarchy equals total dependency. While the trend toward richer cloud products and services is terrific, the availabili­ty of the products and services from a shrinking number of providers is not. When “83% Of Enterprise Workloads Will Be In The Cloud By 2020,” what will the corporate computing landscape look like?

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