Live auction for SriLankan Airlines’ Business Class upgrades

SriLankan Airlines has introduced a live auction for Business Class seat upgrades from September 17 onwards in a bid to provide more convenient options for its passengers to enjoy premium comforts.

Through this live auction, passengers can bid online for Business Class seats where real-time status of their bid is available to them, giving them a better chance of securing their bid, similar to a real auction, the airline said in a media release.

Whilst passengers who wish to travel Business Class can directly book online via srilankan.com, any passenger booked on SriLankan Airlines Economy Class is eligible to bid online for an upgrade to Business Class, from the time of purchasing their ticket until five hours before departure for flights departing from Colombo and 12 hours before departure for flights departing from other destinations. The customer has to visit srilankan.com, ‘ Plan and Book’ and click on ‘ Get Upgraded’ option (https://www.srilankan. com/en_uk/flying-with-us/bid-now-to-upgrade-yourself) to place his /her bid.

The payment can be made through credit card and if the offer is accepted, the passenger will be billed for the upgrade. Passengers whose bids are successful receive a confirmation via email between 48 to four hours prior to departure.

SriLankan Airlines offers a range of products and services for passengers such as extra legroom seats, pre-paid extra baggage allowance and celebration cakes onboard, in order to make their journey comfortable. Through continuous service enhancements, the airline intends to reach out to more passengers seeking to experience the premium services of the airline, the release said.