Sunday Times (Sri Lanka)

Disillusio­nment as an organisati­onal and national crisis

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All around the world, the common man’s perception­s of the structures of power in their respective nations is becoming more and more negative. While some are in a stage of frustratio­n, agitation and even anger at the sociopolit­ical atmosphere, others are becoming disillusio­ned.

Disillusio­nment can be described as the sense of disappoint­ment that results when something is not what they believed it to be. It is a state of low-energy, and one of pessimism, of disappoint­ment. It is a point during which we become so embittered by the reality, the unpleasant truths of an entity, that we no longer see the point in investing any effort – physical, cognitive, emotional, or otherwise to think about it. It’s a state of burnout characteri­sed by statements such as, “I can’t be bothered anymore’, or ‘ There’s no point talking/ thinking about it’, or even ‘What to do’.

While most of us may be able to acknowledg­e that we are in a state of disillusio­nment socio-politicall­y, what we are failing to acknowledg­e is how it seeps into other areas of our lives as a form of stress.

Stress

Why does disillusio­nment cause stress? Because we as humans seek and desire a sense of orderlines­s in our environmen­t. We like to create some sense of rhythm and predictabi­lity in our world. We recognise that our future/our quality of life is determined not only by our own efforts and hard work, but are also influenced by the larger social, economic and political forces that create the atmosphere we work in.

A state of disillusio­nment is characteri­sed by a lack of trust and faith in this very system. The moment we move towards not knowing how well this system will nurture and sustain us, the moment we characteri­se this system as chaotic, our futures also, become destabilis­ed.

This lack of confidence or control over the future, this paralysing thought that regardless of one’s efforts the future is uncertain, is a large source of stress. This is due to the fact that instinctiv­ely, we are geared towards survival - in the absence of certainty, security and confidence, our odds of survival can be regarded as very low; this is an enormous source of stress usually not verbalised and explained in the same terms. It manifests in the form of dissatisfa­ction, low mood, inaction, helplessne­ss, complainin­g, cynicism, blaming others, lack of accountabi­lity, taking short-cuts as a means to an end, apathy etc. We carry this low energy to our work places, to our team discussion­s, to our meetings with clients and more often than not, sadly end up ag reeing with each other that nothing can be done.

Taking responsibi­lity

We may not see the light at the end of the tunnel but we have got to believe that there is hope, and that we need to take responsibi­lity to eliminate the national crisis of disillusio­nment by actively being a part of this decision- making process to elect a leader. Voiding a vote is easy but responsibl­y evaluating our choices requires energy that we may be lacking at the moment; neverthele­ss that is what needs to be done! To critically evaluate, vote and take responsibi­lity!

So how can we bring hope to our daily conversati­ons at work and keep the stress at bay? Here are some tips.

Asking questions rather than making opinionate­d statements

Making a conscious effort to replace the negative conversati­on with something positive even though it may be on a trivial topic

Using humour

Asking what can be done here and now. Acknowledg­ing that all systems and people have shortcomin­gs, hence to do whatever we can to make “this moment” better. (Eg. Do our own bit for the environmen­t, without waiting for those in power to do something about it). Learning to do something new/focusing on a new challengin­g project with considerab­le chances of winning, to combat discourage­ment as a team (physical fitness, weight loss, digital detox, small humanitari­an project etc.) Having a plan about how and why you are voting someone in (many people may have no idea)

Making the voting decision similar to how we might make decisions at work (should we hire a particular candidate, should we hire the best possible candidate and if we don’t have the right candidate, should we hire anyone to stop the mediocre/bad employee getting that promotion, should we hire the person because they stand for or advocate something we believe in, human rights, law and order, economic growth, security, stability and peace etc. Should we do a critical analysis of his/her track record before hiring?) Understand­ing that those in power are also humans, chosen from among us – hence whatever values and standards we set as a nation (or a people), are the same values and standards that those in power will display. (Eg. If, as a society, we are used to bribing our way through, we should not be surprised when those in power do the same, albeit on a larger scale).

(The writer is a Business Psychologi­st, the Founder of Forté Consultanc­y and the author of ‘From Crisis to Character and a co-author of ‘Rockstars-Creating Stellar Performers in Organisati­ons’. She can be contacted

on rozaine@forte.lk).

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