Sri Lanka harnesses digital technologies to sustain the economy

Sri Lanka’s digital advancement companies are now in the forefront in playing an indispensable role in sustaining social and economic activities in the country, IT industry sources said.

Companies like Mitra Innovation, alongside moving 100 per cent of its staff to work from home (WFH), used the crisis as an inspiration to develop new products such as their ‘Dynamedics’ platform.

Mitra Innovation is a fast growing UK-based technology solutions provider specialising in digital transformation, cloud enablement, and software development, with a powerful engineering branch in Sri Lanka.

This platform allows for remote and accessible healthcare services to be provided by connecting patients and healthcare professionals digitally.

Due to its very nature, the IT- BPM sector already had some WFH protocols in place and this made it somewhat easier for the sector to adapt.

However, these WFH protocols were nowhere near universal examples and having every employee work remotely has been extremely challenging for all stakeholders, IT industry sources said.

Sri Lanka’s telecommunications companies also steppedin to assist companies by boosting bandwidth and enabling VPNs and other required services for sensitive businesses to remain operational, remotely. Action has been taken to liaise with companies across the board within the sector to provide and connect them with all support that they needed to keep their operations ongoing without interruptions.

The partnerships, commitment and dedication displayed by the IT sector is a testament to the fact that Sri Lanka is a premier global destination for IT-BPM businesses with a resilient talent pool, infrastructure, government support, and social environment, IT sector sources said. (BS)