Sunday Times (Sri Lanka)

Deliveries fulfil craving for restaurant delights

- By Nadia Fazlulhaq

In the absence of all forms of dining out, food delivery services are increasing­ly becoming popular in Colombo among some in our new normal lifestyles.

Ravioli, filetto di salmone, mixed grill platters, Caesar salads, tres- leches, hot butter cuttle fish, laksa, sushi rolls are some of the food once savoured in fine dining restaurant­s now available for delivery.

Green and yellow clad food delivery bike riders are seen rushing on roads in cities and suburbs, with PickMe Food and Uber Eats leading in the service. However, since the lockdown, restaurant­s, cafés and eateries that were exclusivel­y entertaini­ng dine-in customers are opting for delivery service using their own riders, or through service providers.

“Café Kumbuk was one of Colombo’s well known meet and greet places. But now we have limited to delivery only. We are in the process of starting online ordering,” said Shana Dandeniya, director at Café Kumbuk in Colombo said.

“Unfortunat­ely we won’t be able to bring the ambience and surroundin­g. But we don’t want to be irresponsi­ble and open prematurel­y. Meanwhile, food delivery will take place with health and safety given priority,” she said.

Louzanne Perera, head of marketing and communicat­ions at FoodStudio SL, said their restaurant­s are located in two luxury shopping complexes in Colombo.

“Unfortunat­ely the malls and theatres are closed. We don’t see customers coming to socialise especially for dine in. The pandemic lockdown was a big hit for many restaurant­s and food outlets. We began food delivery and it will continue, might as well be a part of our service for many more months,” said Ms Perera.

“The fine dining experience is not going to be the same again, at least for the next few months. People are going to be very cautious about their safety and would prefer delivery and takeaways,” said food blogger Shaheena Hameed.

“Food deliveries is good news as every once in a while we crave for restaurant food to keep us going amid this crisis and people are tired of cooking home food with the limited essentials these days,” she said.

“Dining out is not safe and will not be safe for some time. We will miss the music, nice ambience, great food and some nightlife. But safety matters most. Buying food from restaurant­s and cafés through delivery services will also support our local businesses,” said another food enthusiast

Harindri Ariyawansa.

The total number of restaurant­s registered at Sri Lanka Tourist Developmen­t Authority (SLTDA) is 516 with a majority ( 281) in the Colombo district. However, cafés and eateries are well-patronised in urban areas and tourist hot spots.

PickMe Food, requested customers to opt for card payments and let the delivery partner know that you prefer contact-less delivery in the delivery notes.

“Make sure you wash your hands before and after accepting an order for the safety of our delivery partners and yourself. Make sure the packaging from the restaurant is discarded properly and your own cutlery or dishes are used,” PickMe Food advissed.

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Pix by Priyantha Wickramaar­achchi
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