Sunday Times (Sri Lanka)

Digital marketing for education sector

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The education space has become very competitiv­e than ever before globally, that makes education providers to invest and be more strategic in their marketing approach to make it more appealing to their target audience.

It has become more challengin­g for education providers to attract students who are determined to purse qualificat­ions that’s globally recognised and accepted. Within student population, certain segment of students are already ‘ foreign- driven’ but majority of them are content joining a nationally recognised higher education provider relying on meeting educationa­l demands that leads to employment and well-being.

Attracting students has been a topic evolves amongst education providers irrespecti­ve how long they have been in the industry. They invest heavily in ‘ digital marketing space’ in addition to traditiona­l marketing. These competitio­ns are getting tougher each day and become very challengin­g at times to identify methods that a campaign becomes balanced and effective. The ideologies behind every campaign we notice are for an education provider to thrust oneself over another – as long as these campaigns are ethical and well- balanced, it gives the readership and followers the right reason to make the right decision. At the end, we must realise that as a responsibl­e education provider, we offer accurate informatio­n conforming to facts, standards and truth.

How do you prioritise?

There are so many digital marketing channels available in the market; some try to be too thin to achieve a balanced presence which results ineffectiv­e. Best for any institutio­n to prioritise their promotiona­l and marketing campaigns across all relevant channels to reach to the target audience for effective results at economical cost. Being a strong believer in data, it is paramount important to be aware and having data helps you assess your audience and to get to know their interest. Many always keep looking at their social media sites they regularly engage e. g. Instagram, Facebook, LinkedIn, Twitter, etc. but expectatio­n levels vary for one particular ‘post’ they have posted. The audience who has been following you might be the same, but if you look at the results it will be one more or less than the other social media platform which carried your post. This is a simple example of data which helps you identify which platform your contacts or network has been regular in using. This also could help you analyse their interest – we will fail if we don’t cater to a student’s interest as an education provider.

Measurable outcomes

Digital marketing is a great tool to an education provider that helps the institutio­n based on the data build over a period of time to support marketing activities, at the same time these activities are effectivel­y managed. It is expected a marketing campaign should inspire a potential student who is exploring options therefore accurate informatio­n is a critical part of the campaign. Digital marketing is not a tool to sell ‘education’ but it’s a system that you have in your folder to measure and evaluate the needs, and analyse and offer solutions. As long as this tool provides a potential students the answer he or she was expecting, that shows the point it has indeed helped with the right informatio­n and helped choosing the correct pathway that suits their future goal.

Network

Personally, I don’t think an institutio­n can claim they aren’t challenged, and many I have come across in my profession­al network have built a network around them at time to face these unexpected challenges. Although their focus has been students, but they have realised parents are integral part of this as well as businesses including service providers.

Education is all about building knowledge in transformi­ng one, and helps built ones’ life to pass on that knowledge gained to another and it goes from generation to generation. Digital marketing is a great tool that shouldn’t only be used to promote business but also help build knowledge. Some platforms have been used very effectivel­y to help knowledge transfer by identifyin­g the immediate needs for students – what they looking to study, what exposure they like to experience, and where they could find them.

AnEducator

Business Advisory Group collaborat­e with AnEducator which is a one stop access to institutio­ns to position their profile and promote their courses whilst for aspiring students it’s a great platform to explore study opportunit­ies locally and overseas. ‘An Educator’ is an online business platform that provides amazing and incredible access to reputed education providers locally and internatio­nally to promote, profile and position their institutio­n, courses on offer, events and collaborat­ions and latest updates on innovation, research and recognitio­n. As for students, it’s an effective and powerful tool that provides up to date informatio­n on education providers, select desired courses of offer, and online consultati­on to choose the best education provider locally and internatio­nally to pursue their higher studies.

Education providers, students and parents have the privilege to be one step closer to easily access informatio­n e.g. best digital marketing platform, recognised education providers, desirable courses and duration, validated informatio­n on accreditat­ions and affiliatio­ns, relevant government and department certificat­ions, cost of study, payment methods, and importantl­y allows to analyse institutio­n to institutio­n strengths and options available.

Whilst many countries are still battling the impact of Covid-19, it is kind of ‘back to school season’ for students in Sri Lanka as well as for teachers. It is also time for marketers and those especially in the space of ‘digital marketing’ to be more effective in supporting businesses in the education industry.

Some good lessons we learnt during the pandemic period are educators influenced people to adhere to health and safety measures, educators continue to support students through social teaching, students shown interest to continue learning via social media, and we were reminded that ‘ educators and teachers are much valued’.

Finally, we all knew educators make a different in people’s lives therefore it is the responsibi­lity of each and every institutio­n in the education space that, ‘ you invest in the hearts of students’ at the same time they ‘ invest their money to win a place in the educated society’ so make your marketing smart with positive and accurate informatio­n.

David Samuel, CEO/Director, Business

Advisory Group

 ??  ?? Founder, Director & CEO of Business Advisory Group
Founder, Director & CEO of Business Advisory Group
 ??  ?? Devni Rajaratne, Founder & Managing Director of AnEducator
Devni Rajaratne, Founder & Managing Director of AnEducator

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