Sunday Times (Sri Lanka)

ComBank offers Credit Card holders auto bill settlement with leading utilities

Hassle-free, automatic monthly settlement of bills of Dialog, CEB, Mobitel&Water Board Digital registrati­on for bill settlement service via ComBank website

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Automated utility bill payment with no interventi­on by the customer has brought about a new dimension in convenienc­e for ComBank credit cardholder­s by offering them an option to automatica­lly settle their monthly bills to the country’s most-widely used utilities.

The latest addition to this convenient, hassle- free bill payment facility is the settlement of Mobitel and Water Board bills.

With travel restrictio­ns and safety concerns due to the pandemic, ComBank credit cardholder­s need not go outside to settle their monthly utility bills. The Bank has announced that its credit card holders can now enrol to Dialog, Ceylon Electricit­y Board ( CEB), Mobitel and the National Water Supply & Drainage Board ( NWSDB) to settle bills automatica­lly every month via a designated Credit Card.

Further, registrati­on for Automatic Bill Settlement has been simplified, with credit card users being given the option enter their credit card details via the Bank’s website, accept terms and conditions and register, eliminatin­g the need to visit the bank.

“This is the perfect solution for the times we are in, because once a customer registers for the service and links his or her utility accounts to the system, each month’s bill will be paid on time, with no further action required from the customer,” Commercial Bank’s Deputy General Manager – Marketing Mr Hasrath Munasinghe said. “It is a highly secure and precise form of automated digital payment and we will continue to add more utilities, insurance and mobile bill payment in the future.”

Commercial Bank customers can register their Visa, Mastercard, or UnionPaycr­edit cards for the ‘Auto Bill Pay’ facility. It enables them to easily manage all their utility payments through a single Commercial Bank Credit Card at any given time, and helps them to adopt digital payment habits. After successful registrati­on for the service, each utility or any other entity will present the customer’s monthly bill amount to the bank and bank will authorise the payment on behalf of credit cardholder and send the receipt of payment to the customer via e-mail or SMS.

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