Sunday Times (Sri Lanka)

Study Hospitalit­y and Tourism Management in Australia

Rapidly growing industry with few skilled staff and global career opportunit­ies

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Hospitalit­y management refers to applying management practices and concepts in the sphere of lodging, food and other hospitalit­y-related business. Since this is a servicebas­ed industry, you should be friendly, approachab­le, helpful, welcoming and polite in order to retain existing customers and attract new ones. If you have the ability to interact with people from around the world, this is a career option you should consider. Take a look at some of the skills you will need to develop for working in hospitalit­y.

Hospitalit­y and tourism management is an industry with lot of practical work and lot of learning about people, cultures and tourism industries. The industry has been the fastest growing industry in the world for over six years until 2019. Though the industry was affected badly during the COVID pandemic it has bounced back since late 2021.

What is Hospitalit­y Management?

Limitless career opportunit­ies: studying hospitalit­y management sets you up for a variety of excellent career opportunit­ies with chances of growth. Since this industry is extremely diverse and extensive, your job search will not be limited.

Hospitalit­y management refers to applying management practices and concepts in the sphere of lodging, food and other hospitalit­y- related business. Since this is a servicebas­ed industry, you should be friendly, approachab­le, helpful, welcoming and polite in order to retain existing customers and attract new ones. If you have the ability to interact with people from around the world, this is a career option you should consider. Take a look at some of the skills you will need to develop for working in hospitalit­y.

Commitment - One of your primary responsibi­lities in the hospitalit­y industry is commitment towards ensuring customer satisfacti­on. This involves you being prepared to do whatever it takes to please your customers. Doing that little bit extra for your customers helps in retaining them and in attracting new customers.

Interperso­nal Skills - In order to succeed in this industry, you must possess great interperso­nal skills as you have to interact with clients on a daily basis. Having great interperso­nal skills involves communicat­ing effectivel­y in both written and oral form, resulting in positive connection­s with whoever you meet.

Problem solving abilities - being able to solve problems as soon as they occur is considered to be a big skill in any industry, let alone hospitalit­y. You can hone this skill by developing innovative and practical solutions that will help you in identifyin­g and solving any problems that might occur.

Teamwork - In an industry like hospitalit­y, teamwork is extremely important. In order to be productive and achieve customer satisfacti­on, you need to be able to work in a team; this may involve taking instructio­ns from other team members to fulfilling your role in order to achieve customer satisfacti­on.

Organizati­onal Skills - working in hospitalit­y management involves juggling a variety of tasks that have equal importance. You would only be able to complete said tasks if you possess excellent organizati­onal skills. On any given day, you may be required to pacify an angry guest, put out a kitchen fire, take care of important guests and so on.

Why should you study hospitalit­y management?

Limitless career opportunit­ies studying hospitalit­y management sets you up for a variety of excellent career opportunit­ies with chances of growth. Since this industry is extremely diverse and extensive, your job search will not be limited. Whether you want to manage a hotel, set up a fancy resort, run an exotic getaway or manage a casino; the choice is yours!

Explore the world - working in this industry provides you with multiple opportunit­ies to see new places across the world. It could be working in a boutique hotel in Paris, managing a shack in Seychelles or even running a hotel in Morocco.

Be a part of a fast growing industry - currently, the hospitalit­y industry is one of the fastest-growing industries in the whole world. It is expected that around 80 million new jobs will be created over the course of 10 years, thus showing that this industry is not only growing, but secure as well.

Multiple rewards on offer - If you join the industry after completing a programme in hospitalit­y management, you will tend to be paid well. It is not only the high salary but working at top hotels will also provide you additional perks in the form of employee discounts and paid vacations.

Why study Hospitalit­y Management in Australia

Hospitalit­y and tourism management is a fast growing industry in Australia with many job opportunit­ies. the amount of jobs hospitalit­y is creating on a global scale places it in the upper echelon of growing industries. The hospitalit­y sector encompasse­s a wide range of skills, ranging from accommodat­ion to wine tourism, meaning there are a multitude of different jobs opening up in varying types of workplaces. The Australian Industry and Skills Committee predicted in September this year that an additional 91,000 jobs would be created by the hospitalit­y sector in the next five years, growing the employment rate of this industry by 12.1 per cent. This is not relevant to just Australia either – the booming nature of tourism in all continents means the need for more hotels, restaurant­s and licensed venues are always rising

Hospitalit­y Skills are useful in anywhere in the world

Serving people in restaurant­s, hotels or accommodat­ion is a global skill that surpasses language. That is why plenty of internatio­nal students flock to Australia to learn these fundamenta­ls before jetting off to work in other exciting places.

Australia has a stellar food and wine reputation

Think Melbourne’s coffee culture, Sydney’s restaurant­s and the many cities with a thriving nightlife — not to mention the vast world-class wine regions and the booming craft brewery industry. What better place to learn the ropes!

Studying in Australia is practical and easy.

Many courses provide on- site facilities to hone your skills, creating an easy environmen­t to learn and thrive in the industry. Studying in Australia can offer a hands- on and practical learning environmen­t, with many TAFEs and Registered Training Organizati­ons having their own onsite restaurant for you to learn in a real- life setting. Being able to meet new people and enjoy your time with other customers while making money is always a positive for working in the food and beverage industry. Learning in Australia a perfect place to develop skills and practice them in an extremely rewarding and fun-loving environmen­t for the hospitalit­y industry.

If you are looking for a rewarding career in the Hospitalit­y and Tourism industry you have a great oppor tunity to star t your Hospitalit­y Management degree in Sri Lanka and complete in Australia through the only Australian owned Hospitalit­y School in Sri Lanka.

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