Bangkok Post

Challenges await new Starwood CEO

- Van Paasschen: ‘Slow to expand’

LOS ANGELES: Starwood Hotels & Resorts Worldwide Inc’s new chief executive officer may need to acquire new brands and expand into lower-priced segments of the industry, avoided by the company previously, to catch up with growth at competitor­s such as Marriott Internatio­nal Inc.

Frits van Paasschen resigned as president and CEO of Stamford, Connecticu­tbased Starwood, owner of the Sheraton and W brands, in a move “that’s been building over the past few months” and “came to a head this weekend,” chairman Bruce Duncan said on a conference call on Tuesday.

“Frits and the board only mutually agreed to do this over the weekend,” Duncan said. “This is the right time for him to step down, and for us to bring in new leadership to accelerate growth.”

Van Paasschen was slow to expand through brand additions to reach new markets or add hotels in existing ones, said Nikhil Bhalla, an analyst at FBR & Co in Arlington, Virginia.

Marriott, meanwhile, acquired Cape Town-based Protea Hospitalit­y Group, started the European boutique budget chain Moxy and last month announced an agreement to buy Canada’s Delta Hotels and Resorts.

“One of the biggest challenges for the new person in this seat is to find some more brands to grow, especially in the midscale and at the lower end, because that’s where the growth is,” Bhalla said in a telephone interview.

“There are only so many Westins and Ws one can put in the major cities of the world. Once you hit the top 30 to 40 cities, that’s it.”

“Adam Aron, a Starwood director since 2006, will serve as interim CEO while the board searches for a permanent replacemen­t for van Paasschen,’’ the company said.

Aron was previously CEO of both Vail Resorts Inc and Norwegian Cruise Line Holdings Ltd.

“I’m someone who has a bias for action,” Aron said on Tuesday’s conference call. “Prudent and wise action to be sure, but action nonetheles­s. In taking on this challenge, even on an interim basis, I have no intention of merely being a caretaker.”

Starwood, the owner of the St Regis and Sheraton hotel brands, has been lagging behind competitor­s in revenue and hotel-count growth.

It’s third-quarter revenue fell 1% from a year earlier, compared with increases of 9.5% at Marriott and 8% at Hilton Worldwide Holdings Inc.

David Loeb, an analyst at Milwaukee-based Robert W. Baird & Co, said he was counting on a new Starwood CEO “potentiall­y expanding the company’s select-service offering in order to boost unit growth to a level that is more comparable with peers.”

Select-service hotels have fewer amenities than full-service ones and usually lack restaurant­s.

“Broadening their brand offerings would help them leverage their relationsh­ips with their existing customers,” Loeb said.

Van Paasschen was Starwood’s CEO for more than seven years. Before joining the hotel company, he was president and CEO of the Coors unit at Molson Coors Brewing Co and was head of Nike Inc’s business in Europe, the Middle East and Africa.

Van Paasschen is the second top executive to depart Starwood in the past year. Vasant Prabhu, who had been chief financial officer, resigned in April to take the same position at NBCUnivers­al. Earlier this month, be became CFO of Visa Inc.

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