Bangkok Post

CONCURRENC­Y AND ITS IMPLICATIO­NS

- BARRY ELLIOTT

Thanks to our old favourites at Kinaxis, we’ve been mulling over a profound piece written by Matt Davis at SCM World, entitled “Concurrenc­y — Embracing the death of S&OP, SCOR and other supply chain paradigms”.

While the article’s provocativ­e title appears to directly attack principles and practices in which we believe so firmly, we were reassured that the tone of the article is more along the lines of the title statement followed by “as we know them”. Sure, we’re always up for being progressiv­e, so that is much more appealing.

(For the uninitiate­d, S&OP is sales and operations planning, and SCOR is Supply Chain Operations Reference, a wellknown industry model.)

However, before we share Matt’s executive summary with you, let us consider the regional context where we work, in Thailand, Southeast Asia and China: here, we are still struggling to establish the very basics in terms of skills, behaviours, processes and discipline­s in order to get the “old school” things to work. We find that most companies are still not even using the earlier generation­s of IT tools. Are we really ready and/or able to embrace what Matt is presenting?

We must admit that perhaps there is merit to promoting a “leapfrog” approach to moving forward. In any case, the following is a slightly abridged version of what Matt wrote:

Future business leaders will look back at 2016 as the end of an era.

Both a disruption and a massive opportunit­y, digitisati­on, value chain collaborat­ion and a greater need for real-time decision-making are coalescing as a disruptive catalyst to end a roughly five-year stagnation in supply chain planning. This confluence of factors demands innovation.

We have taken a quantitati­ve perspectiv­e of five years of SCM World Future of Supply Chain research, which captured over 1,000 responses from cross-industry supply chain executives each year. We have matched this survey data with the most innovative strategy and planning case examples from our community across 2015 and 2016.

The results of our analysis underline the tension between the challenge and opportunit­y as echoed in recent years of our research.

In 2015, a third of respondent­s still called S&OP “a necessary evil”. Less than half (42%) said their supporting technology was effective and impactful.

Digital technologi­es increased in importance and as agents of disruption by an average of over 20 percentage points between 2014 and 2016. Most notably, the cloud jumped from 33% in 2014 to 58% in 2016.

Data security was the top risk for 2016, with 30% rating their organisati­ons as “very concerned”.

We expect that many will be caught off-guard by the speed of change from 2017 to 2020. The actions of several first movers and early adopters in our community have shed light on a path forward: the future of planning is concurrenc­y.

Concurrenc­y is the ability of many people to simultaneo­usly and seamlessly plan scenarios across multiple time horizons on one unifying system. It is powered by the recognitio­n that all levels of the hierarchy and every individual have a role in both short-term and longterm planning.

While it is a simple concept, concurrenc­y is a result of three capabiliti­es.

1. Simulation: the representa­tion of the behaviour or characteri­stics of one system through the use of another system, especially a computer program designed for the purpose.

2. On-demand history: the ability to return to previous decisions in the exact environmen­t in which they were made.

3. Democratis­ed decision-making: the ability for multiple parties in different organisati­ons, locations and levels of the hierarchy to test ideas and simulate different scenarios in virtual environmen­ts.

Advances in supporting technology will allow for more distribute­d and more frequent simulation both of short-term and long-term scenarios. The speed at which this analysis will take place will actually consolidat­e horizons rather than drive them apart.

As a result, S&OP — in its current form — must evolve or it will be killed off.

Leading organisati­ons are using digitisati­on as a unifying platform to marry legacy systems with new digital disrupters to make concurrenc­y a reality. The change to correspond­ing business processes and organisati­onal constructs will be massive.

The concluding section of this report presents a six-point action plan. We share the insights from several leaders to demonstrat­e how a set of practical actions taken in the near term, coupled with a few correct big bets, will bring an end to the era of several outdated supply chain paradigms.

We will follow up, next time, with a discussion of the proposed six-point action plan.

The Link is coordinate­d by Barry Elliott and Chris Catto-Smith as an interactiv­e forum for industry profession­als. We welcome all input, questions, feedback and news at: BJElliott@ ABf1Consul­ting.com, cattoc@freshport.asia

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