Bangkok Post

Rising above the shadow of machines

- Sutapa Amornvivat, PhD, is CEO of SCB ABACUS, an AI-powered data analytics subsidiary of Siam Commercial Bank, where she previously headed the Economic Intelligen­ce Centre and the Risk Analytics Division. She received a BA from Harvard and a PhD from MIT.

The Thai National Children’s Day has recently passed — a special day which not only celebrates, but also reaffirms the importance of the young generation as the future. While it is clear that the children of today will eventually grow to be the leaders of tomorrow, it is much less clear what exactly that future will look like. In the spirit of Children’s Day, I want to discuss how we can best prepare the future generation­s for an increasing­ly technologi­cally-driven world.

As the fourth industrial revolution races on, Artificial Intelligen­ce (AI) and robots are beginning to replace human workers in a wide array of jobs. A study by McKinsey estimates that up to 50% of current jobs could be replaced by machines within the next 20 years. As AI technology progresses, the scope of applicatio­ns only broadens — now expanding into tasks that require cognitive skills previously exclusive to humans.

Last September, I wrote about how raising minimum wages may accelerate this process. One of the more immediate solutions is to use education programmes to re-skill people and train them to leverage new technology in their daily work, in particular, for workers in vulnerable industries such as manufactur­ing who face the highest risk of automation. However, this measure may only work in the short run.

Over time, AI technology will continue to develop, becoming smarter and more complex, further fulfilling more roles held by humans. The future generation will need to possess a set of skills which AI cannot compete with or outdo.

A concern is that the current education system in Thailand may not adequately prepare the new generation for the future. Values such as discipline and obedience are overly-emphasised. Much of the school curriculum emphasises memorisati­on rather than learning. These qualities will not differenti­ate us from machines.

It has passed the age where teachers should make students memorise new informatio­n as a primary method of learning. Regurgitat­ing informatio­n is something that will be easily automated. We need to redefine the definition of straight-A students and offer ways to reward children with a new set of skills required to become future leaders.

What will differenti­ate us from machines are sophistica­ted social skills, creativity, and the ability to learn from our surroundin­gs. These skills are not being actively encouraged enough in the current curriculum. Instead, students are evaluated individual­ly through exams. This method assesses a very narrow spectrum of a person’s overall ability and potential. As a result, soft skills are undervalue­d and at times neglected.

Yuval Noah Harari argues in his bestsellin­g book, Sapiens, that humankind’s secret to success against other species is largescale flexible collaborat­ion. Regardless of technologi­cal developmen­ts, society and community will remain and social skills will still be a vital determinan­t of success. People will look to leaders who can rally, inspire and connect to others on an emotional level. It is unlikely that a machine will ever fulfil this function. Schools should aim to foster such social skills perhaps through increased assessment and reward of group achievemen­ts, rather than promoting individual­ism.

The rise of AI and machine learning will allow us to divert our energy from mundane tasks towards more creative functions. While machines have become more intelligen­t, they cannot achieve genuine human-like creativity. In a future where AI will likely surpass humans in technical and industry knowledge, imaginatio­n is the one cognitive skill that will provide the most value. To achieve progress, future leaders will need creativity — the ability to visualise the unknown, and spot opportunit­ies hidden in routine systems.

The social element is a crucial aspect in nurturing this creativity. In Where Good Ideas Come From, the author Steven Johnson argues that good ideas do not typically arise internally and independen­tly from an individual’s thoughts. Often, great ideas require a spark from external experience­s and social interactio­ns. School activities which promote collaborat­ion and teamwork are necessary to prepare children for the modern workforce.

Students should be taught methods of learning and the ability to make judgements on the informatio­n that they receive. Curiosity and the freedom to ask questions should be praised. Lifelong learning beyond the classroom will be all the more important to cope with the rapidly shifting job market impacted by technology. New skills and competenci­es will constantly need to be learned and re-learned.

With the internet, informatio­n is not only readily available, but also accessible through online learning platforms such as Coursera and Udemy. Informatio­n flow is abundant and education has become more democratis­ed, albeit only for those who seek knowledge.

Instead of spoon-feeding informatio­n to children in a school setting, we should teach them that learning is possible outside the classroom as well. The true challenge for education is not only to teach children what to learn, but to also equip them with the essential critical-thinking skills to question, reason and argue.

An education which fosters our uniquelyhu­man qualities such as creativity, collaborat­ion, and curiosity will best prepare the young generation for the coming of AI. Instead of trying to compete with machines in their expertise, we should emphasise and develop the very skills that make us human. This will ensure that we not only remain relevant, but also thrive in a future disrupted by technology. The response from academic institutio­ns has to match the scale of the AIchalleng­e. So far, it hasn’t.

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