KBank employees to train on SkillLane
Startup digital training platform SkillLane is teaming up with Kasikornbank (KBank) to revolutionise capacity building and skill development for the latter’s 21,000 employees nationwide.
The collaboration will enable KBank employees to freely learn unlimited content from over 400 online courses, including lifestyle-related or professional skill development lessons.
The challenge facing KBank is how to create diverse, easily accessible bodies of knowledge that conform to employee behaviour and the work environment, said KBank president Kattiya Indaravijaya. Skill development through traditional learning may no longer be adequate, she said.
KBank and SkillLane are together developing fully-integrated online solutions on the digital learning platform with the belief that capacity-building programmes should provide opportunities for employees to learn about professional and personal development via any digital device.
In 2018 KBank set a goal to become a data-driven bank. To achieve this goal, it has to understand customer behaviour in order to develop products and services that meet their needs. The most in-demand skills of KBank’s employees include analytical skills and in-depth skills in identifying customer needs, experimentation and outcome capitalisation skills, and change management skills, such as leadership, communication, and people management skills.
This collaboration is meant to build a self-directed learning culture.
Ms Kattiya said KBank’s collaboration with SkillLane will save time and manpower required to develop new courses, and new bodies of knowledge will be produced constantly to fulfil the needs of a large workforce throughout the country.
KBank employees are required to take nine classroom and e-learning courses in one year. With the addition of SkillLane’s digital learning platform, employees will have unlimited access to online learning content.
Enthusiastic employees can possibly learn more than 100 courses in one year. In the future, more new courses will be developed in accordance with employee interests with an aim at raising this target to 20 courses per year within a period of three years.
Titipong Pisitwuttinan, chief executive and co-founder of SkillLane, said digital learning platforms play a crucial role in the development of human resources and organisations in the digital era.
In the past, a typical organisation may have been able to train employees only twice a year, which meant that after employees started work in a new department, they may have needed to wait as long as six months for training. This created a loss of business opportunity because employees had to keep working, even though they lacked some skills.
If the same company has online courses, employees can learn new knowledge and apply it to their work right away.
Employees can learn online courses on SkillLane’s platform at home, either from a personal computer or a mobile phone, during their spare time. As a result, the company can avoid losing manpower from employees taking days off to attend training courses.
“The digital training platform allows the bank to train some 2,000 people simultaneously in one day,” he said.
This type of platform is beneficial for large organisations with many branches and employees, said Mr Titipong.
Total Access Communication, Central Group, Microsoft and University of the Thai Chamber of Commerce are also using SkillLane.
SkillLane said 94% of working people want to learn new skills but their first limitation is time, and on-demand learning addresses this.