CDG Group checks off digital trends
Artificial intelligence (AI), a behavioural revolution, empowered citizens, urbanisation and Resourceful Planet are big digital era trends, says CDG Group, a systems integrator.
“Technological disruption is affecting the way people do business, as well as social and culture interactions,” said chief executive Nart Liewcharoen.
Citing Ernst & Young’s report, “The Upside of Disruption”, he said the first megatrend is automation and AI technology replacing human labour, such as strategic marketing plans and implementation, which are mostly seen in logistics, medical, service, banking and e-commerce activities. In medicine, for example, the report cited a patient monitoring system that uses intelligent sensors to check biological changes, analyse the results and diagnoses symptoms before making an accurate prediction of the person’s symptoms.
The second trend is the “behavioural revolution”, as brands will have to monitor such changes online to customise their offerings to best address changing needs. Changes in consumer behaviour will lead to social change.
The third trend, “empowered citizens”, stresses people’s power to initiate change. Cooperation among the government, private sector and civil society should be encouraged to promote social innovation and the development of “smart citizens”. In Europe, people are encouraged to participate in proposing new laws and regulations through online channels, while transparent information disclosure is promoted.
Urban World, the fourth trend, means that small towns will be developed with a vision. In the future, cities will be equipped with smart infrastructure and innovative digital technology that enhances convenience and security, leading to a better quality of life.
The last trend is “Resourceful Planet”. Innovations will be in high demand, especially in the area of alternative energy, IoT and machine learning. Solar cells, for example, will be widely adopted, giving consumers more energy choices, while income will be generated from sales of excess power.
“The trends are unavoidable,” said Mr Nart. “The government, state enterprises and private sector have to face them and increase their capabilities to cope and better address people’s changing needs. The Thailand 4.0 initiative is part of the government’s attempt to prepare and take advantage of these trends to strengthen national competitiveness.”