Bangkok Post

Apple polishes its Maps app

- TODAY (TNS) USA

There’s so much to like about Apple’s revamp of the long maligned Maps app. — Better spoken direction. Instead of announcing that you have a turn in 300m, Siri tells you, “Turn left at the next light”, which is way easier to decipher.

— Polish. It has a visual sheen that just looks better. It lets you look around neighbourh­oods to get your bearings, something Google has long offered but Apple did not.

— Privacy. Yes, Google Maps is the industry leader, but how do you feel about Google tracking your every move after you sign up for it, even when the app is closed? Apple makes a big deal about being less grabby about our data. So yes, Apple fishes through your mail and calendar info to create personalis­ed alerts but it says those are created on the device, not in the cloud. The company adds that all the data it picks up from your trips — where you went and how long you spent there isn’t associated with your Apple ID, but instead random identifier­s from your phone. And this is a nice touch: When you look at some of the street info Apple has collected, there can be random people popping up in the shot, but it makes sure to blur out their faces.

So those are all great. But then there was that direction to take a “slight right”, instead of a full right turn on a major four-lane road, which very much threw me, and hearkened back to the old Apple Maps.

With the recent update to the iOS 13 operating system software, Apple says it’s overhauled the Maps program that opened with a thud back in 2012, sending wrong directions to many people and causing CEO Tim Cook to publicly apologise.

Now, Apple says it had teams driving over 6 million kilometres to make new images for the app, resulting in broader road network coverage, better pedestrian data, more accurate addresses and more detailed land cover. But Maps still has major kinks to iron out. For one, it takes too many clicks to get turnby-turn directions. Fans of Google Maps and Google-owned Waze know that after a route is establishe­d, you swipe up at the top of the screen to get a visual of the turn-by-turn directions, which is a great way to confirm the route and not just await the robot telling you which way to go. But with Apple, you swipe up from the bottom of the screen, home to tabs on nearby gas stations, restaurant­s and coffee houses and the ability to share ETA with friends. There’s also the Details tab, which is where the turn-by-turn informatio­n is hidden. That’s too many clicks.

— Transit data is thin. The new Apple Maps can give you transit informatio­n for 10 cities and they compare favourably to Google’s, but Google is already in thousands of cities. Apple can now let you know about getting a rideshare, complete with pricing. Terrific. But the only option is to ride with Uber. Google Maps also offers Uber. Plus, beyond rideshare, transit and walking informatio­n, Google also has bike maps, which Apple doesn’t.

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