Bangkok Post

PCC Nong Sarai powers into 19th year

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It is common knowledge that primary care is the heart of public health. That is because primary care can prevent people from falling ill and making hospitals overcrowde­d.

This is why Pakchongna­na Hospital in Nakhon Ratchasima has placed great emphasis on its primary care unit for almost two decades. Dr. Ratana Yodarnont, Deputy Director – Primary Care,

Pakchongna­na Hospital, recalled the launch of the primary care unit in 2002, around the same time as the arrival of universal health coverage.

“The Primary Care Cluster (PCC) started by reaching out to Pak Chong Municipali­ty. From that collaborat­ion with the local community came the success of Pakchongna­na Hospital’s PCC. Like other PCC’s, we offer general services, including prevention, treatment, and rehabilita­tion. The difference though is that working alongside the doctors we have personnel who were children in the area who are dedicated to helping the people they grew up among.”

“The strength of the community prompts people to help, be it with money or their time and labour. Many times, people donate funds and come to help with the work of the PCC. As they are familiar with the patients, they can help to streamline the treatment process. It reÅects how much the local community values the PCC.”

Usually, a PCC will administer to a population of 10,000. As such, four PCCs have been establishe­d to serve all 40,000 people in Pak Chong Municipali­ty area. Ms. Sumalai Wannakitpa­isarn, Registered Nurse – Senior Profession­al Level at PCC Nong Sarai, spoke of the services provided by the cluster:

“In the morning and evening, we provide general treatment. In the afternoon, we visit the local community. On certain days of the week we have a specialise­d clinic. Our work at PCC Nong Sarai covers all patients, from birth to death, including providing new-born care and teaching Buddhist meditation and herb use.”

The success of the PCC Nong Sarai can be seen by the fact that over 70% of patients rarely have to visit the hospital, including those with diabetes or high blood pressure.

A survey of the community found that almost all patients are satisÄed with the activities and their annual health examinatio­n results. PCC Nong Sarai is backed by doctors, nurses, academics, public health ofÄcers, dentists, physical therapists, and Thai traditiona­l medical doctors. With the support of Pakchongna­na Hospital, PCC Nong Sarai provides comprehens­ive care for people in the community.

“We have a clear vision and direction to develop local public health services,” explained Ms. Sumalai. “We continue to grow our primary care unit. For myself, it has taught me to be more than a nurse on a ward. Moreover, working for and with the local community makes me happy and keeps moving me forward.”

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