Bangkok Post

AIS teams up with hospital to create smart healthcare

- SUCHIT LEESA-NGUANSUK

Advanced Info Service (AIS), the country’s mobile market leader in terms of subscriber base, has partnered with Vimut Hospital to support turnkey technologi­es to transform the facility into a smart healthcare provider.

The move is intended to foster a better user experience, shorten work processes, and provide omnichanne­l strategic approaches to reach out to more customers.

Tanapong Ittisakulc­hai, AIS chief enterprise business officer, said healthcare is one of the key industrial targets for its enterprise business, alongside manufactur­ing, transport, property, healthcare and agricultur­e.

“AIS is building an ecosystem and drawing together tech providers and industry experts to help drive digital transforma­tion and forge a new business model as part of the company’s ambitious plan to support Thai businesses with new abilities in the digital era,” said Mr Tanapong.

The support for Vimut Hospital includes turnkey solutions, a data centre, data management, and digital services, he said, adding that AIS will also help develop a Vimut Hospital applicatio­n, which will include a vaccine service system, telemedici­ne and cloud contact.

“We have been trusted by Vimut Hospital to upgrade their potential for smart healthcare, which is our first turnkey project for a hospital,” said Mr Tanapong.

“We have provided a fully integrated network infrastruc­ture, ICT infrastruc­ture, data processing, and digital services through the applicatio­n to drive the efficiency and effectiven­ess of medical services.”

Dr Santi Ueanoraset, director of Vimut Hospital, a private hospital owned by developer Pruksa Real Estate, said the facility provides affordable and easy-to-access services.

He said it capitalise­s on digital tech to stay agile and flexible, and aims to improve the process workload, bringing safety for patients and enhancing the service experience.

The hospital can provide telemedici­ne services to follow up on the health conditions of patients at home, Dr Santi said. For Covid-19 cases, it can provide home isolation services for patients.

He said the facility bridges homes and the hospital, which supports quality healthcare and good living.

The hospital has invested 100 million baht in technology infrastruc­ture.

The Vimut app does not only handle appointmen­ts, but can also check medical treatment records, including X-rays and scan results, Dr Santi said.

Technology can help the hospital provide a better user experience in the omnichanne­l realm, he noted.

“The collaborat­ion between Vimut Hospital and AIS is aimed at levelling up the hospital to be a fully smart hospital equipped with the network infrastruc­ture for designing internal services and solutions as they are required by Vimut Hospital,” Dr Santi said.

 ?? ?? The Vimut app aims to enhance the service experience for patients.
The Vimut app aims to enhance the service experience for patients.

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