Air Clinic to go global

Dünya Executive - - OVERVIEW -

Is­tan­bul Air­port, with a ca­pac­ity of 200 mil­lion pas­sen­gers when com­pleted, con­tin­ues to work to be­come the largest in the world. Eyes were turned not only in flight traf­fic but also in ser­vice qual­ity af­ter the big move. The most pre­pared sec­tor was the trans­fer of the el­derly, sick and pas­sen­gers who needed spe­cial as­sis­tance. In this re­gard, Air Clinic, which has un­der­taken im­por­tant works at Ataturk Air­port, has ex­panded its ca­pac­ity and im­proved its ve­hi­cles for the new air­port. Ozlem Bozkir, who has held se­nior po­si­tions in many or­ga­ni­za­tions, es­pe­cially in the field of health for 21 years, has been the cap­tain of Air Clinic since its in­cep­tion four years ago. The com­pany started to work in 7 air­ports in dif­fer­ent cities such as Ankara, An­talya, Izmir, Bo­drum and Dala­man in 2015, and op­er­ates un­der the

TGS name, which pro­vides ground han­dling ser­vices for Turk­ish Air­lines.

Bozkir said that they car­ried 40,000 pas­sen­gers in Ataturk Air­port. “This num­ber in­creased 2.5 times with the move to the new air­port and reached 100,000. Re­gard­less of the num­ber of pas­sen­gers on board, no mat­ter how many peo­ple, we start the ser­vice when the door is opened. Even if not re­quested, at least one em­ployee is wait­ing at the door,” she told Kerim Ulker of daily DUNYA.

In some places such as the U.S., the Far East, 25-30 peo­ple per plane de­mand this ser­vice. “But the real prob­lem is in the no­ti­fi­ca­tions” said Bozkir. Some­times the de­mand for 6-7 peo­ple can even reach 25-30 due to jet­lag and blood pres­sure rea­sons. Once, 65 pas­sen­gers were served on a 250-seat air­craft. Ac­cord­ing to the in­for­ma­tion pro­vided by Bozkir, the com­pany’s em­ploy­ment in­creased from 250 to 600 with the move to the new air­port. The com­pany in­vested $2 mil­lion only for equip­ment and ve­hi­cles. Now, they are hold­ing meet­ings with two air­ports abroad to go global.

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