Air Clinic to go global
Istanbul Airport, with a capacity of 200 million passengers when completed, continues to work to become the largest in the world. Eyes were turned not only in flight traffic but also in service quality after the big move. The most prepared sector was the transfer of the elderly, sick and passengers who needed special assistance. In this regard, Air Clinic, which has undertaken important works at Ataturk Airport, has expanded its capacity and improved its vehicles for the new airport. Ozlem Bozkir, who has held senior positions in many organizations, especially in the field of health for 21 years, has been the captain of Air Clinic since its inception four years ago. The company started to work in 7 airports in different cities such as Ankara, Antalya, Izmir, Bodrum and Dalaman in 2015, and operates under the
TGS name, which provides ground handling services for Turkish Airlines.
Bozkir said that they carried 40,000 passengers in Ataturk Airport. “This number increased 2.5 times with the move to the new airport and reached 100,000. Regardless of the number of passengers on board, no matter how many people, we start the service when the door is opened. Even if not requested, at least one employee is waiting at the door,” she told Kerim Ulker of daily DUNYA.
In some places such as the U.S., the Far East, 25-30 people per plane demand this service. “But the real problem is in the notifications” said Bozkir. Sometimes the demand for 6-7 people can even reach 25-30 due to jetlag and blood pressure reasons. Once, 65 passengers were served on a 250-seat aircraft. According to the information provided by Bozkir, the company’s employment increased from 250 to 600 with the move to the new airport. The company invested $2 million only for equipment and vehicles. Now, they are holding meetings with two airports abroad to go global.