The re­port noted that 77% of air­ports and 71% of air­lines have al­ready en­acted R&D pro­grammes fo­cused on bio­met­ric ID man­age­ment

Aviation Business - - CONTENTS -

SITA re­port ex­am­ines the lat­est de­vel­op­ments with bio­met­ric tech­nol­ogy

As part of the SITA 2018 Air Trans­port IT In­sights, SITA, a global IT provider, has re­leased find­ings that ex­am­ined the lat­est de­vel­op­ments and im­pact of bio­met­ric tech­nol­ogy on the global avi­a­tion sec­tor. The re­port noted that 77% of air­ports and 71% of air­lines have al­ready en­acted R&D pro­grammes fo­cused on bio­met­ric ID man­age­ment.

SITA’s re­search also delved into the chal­lenges as­so­ci­ated with the adop­tion of bio­met­rics for pas­sen­ger iden­tity checks. Ac­cord­ing to its find­ings, more than a third of air­lines point out that the in­te­gra­tion of tools and tech­nolo­gies at air­ports, along with a lack of stan­dards for pro­cesses and tech­nolo­gies for in­te­grat­ing checks, to be the prin­ci­pal chal­lenges as­so­ci­ated with the tech­nol­ogy’s adop­tion.

Sim­i­larly, 39% of air­ports in­ter­viewed as part of the re­search shared that ad­dress­ing gov­ern­ment and leg­isla­tive re­quire­ments poses a ma­jor chal­lenge.

“Se­cure and seam­less travel is a must for the air trans­port in­dus­try. It is en­cour­ag­ing to see that both air­lines and air­ports are in­vest­ing in bio­met­ric tech­nol­ogy to de­liver a se­cure, paper­less way to iden­tify pas­sen­gers across mul­ti­ple steps of the jour­ney. We have al­ready seen great suc­cess where we have im­ple­mented it at air­ports across the world,” said Bar­bara Dal­ibard, CEO, SITA.

“As the re­search shows, in­te­gra­tion causes chal­lenges and the va­ri­ety of leg­isla­tive de­mands can be daunt­ing for air­lines and air­ports. To de­liver a seam­less pas­sen­ger ex­pe­ri­ence, we must all col­lab­o­rate — air­lines, air­ports, gov­ern­ments and in­dus­try sup­pli­ers — and use tech­nol­ogy to au­to­mate, and even elim­i­nate, te­dious pro­cesses.”

Other find­ings of the re­port noted that both air­lines and air­ports are also ex­plor­ing new tech­nolo­gies for pas­sen­ger iden­tity man­age­ment, such as blockchain. Ac­cord­ing to SITA, 40% of air­lines and 36% of air­ports believe that blockchain will help stream­line this process. One such ex­am­ple is the re­duc­tion of mul­ti­ple ID checks.

Ar­ti­fi­cial In­tel­li­gence (AI) is an­other tech­nol­ogy be­ing ex­plored by air­lines. An im­pres­sive 84% of those sur­vey ad­mit­ted to plans to run an R&D pro­gramme in the field by 2021. Ac­cord­ing to SITA, this fig­ure in­creased from the 52% re­ported in last year’s sur­vey.

Air­ports are also ex­plor­ing the pos­si­bil­i­ties of AI, 61% plan­ning R&D pro­grammes to go ac­tive within the next three years. This marks a sig­nif­i­cant in­crease over the 34% re­ported in 2017.

SITA’s Air Trans­port IT In­sights re­search was com­piled with in­puts taken from 180 se­nior IT ex­ec­u­tives em­ployed by both air­lines and air­ports. To­gether, the group rep­re­sented roughly 39% of air­ports, as well as 27% of global air­line pas­sen­ger traf­fic.

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