Emi­rates denies us­ing IFE for spy­ing on pas­sen­gers

Pas­sen­gers’ us­age of in­flight en­ter­tain­ment sys­tem is logged

Aviation Business - - CONTENTS -

Emi­rates has de­nied re­ports from a me­dia out­let in New Zealand which sug­gested the Dubai car­rier has “been film­ing un­sus­pect­ing pas­sen­gers through their in-flight en­ter­tain­ment sys­tems”.

The Dubai car­rier said that al­though cam­eras form part of the IFE, it was not a pol­icy to use them by the air­line as yet.

A spokesper­son said: “Some of our 777 air­craft have cam­eras that came pre­in­stalled with the in­flight en­ter­tain­ment (IFE) hard­ware that we had pur­chased from the man­u­fac­turer (Pana­sonic). It was orig­i­nally meant for seat-to-seat video calls, how­ever Emi­rates has never ac­ti­vated it.”

Ear­lier this month, a spokesper­son for Hong Kong air­line Cathay Pa­cific re­vealed it is record­ing pas­sen­ger ac­tiv­ity via its in­flight en­ter­tain­ment (IFE) sys­tems and video cam­eras.

The air­line told CNN Travel that images are not cap­tured from em­bed­ded seat-back cam­eras, but images of pas­sen­gers are col­lected while they are on board and data is col­lected through the IFE, look­ing at how they spend their time dur­ing the flight.

“In line with stan­dard prac­tice and to pro­tect our cus­tomers and front­line staff, there are CCTV cam­eras in­stalled in our air­port lounges and on­board air­craft (one cam­era, po­si­tioned near the cock­pit door) for se­cu­rity pur­poses,” the spokesper­son said.

They are fur­ther quoted as say­ing: “Our in­flight en­ter­tain­ment sys­tems do not have any cam­eras, mi­cro­phones or sen­sors to mon­i­tor pas­sen­gers, nor have they in the past.”

Emi­rates said images are not cap­tured from em­bed­ded seat-back cam­eras

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