Aviation Business

DHL’S AUTOMATION PLANS:

FABIO WEISS, HEAD OF AIRFREIGHT MIDDLE EAST & AFRICA, DHL GLOBAL FORWARDING MEA

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Aligned with DHL’s Strategy 2025, ‘Delivering Excellence in a Digital

World’, we are focused on accelerati­ng automation in our operations.

The logistics sector is being disrupted by robotics, automated systems, drones, big data and AI. Digitalisa­tion can improve operations for shippers and freight forwarders, even more during unpredicta­ble times such as the ongoing COVID-19 pandemic, which will accelerate the digital disruption of the industry.

It is against this unpredicta­ble and challengin­g climate that we are ever more convinced that our Group’s

Strategy 2025 to focus on digitalisa­tion as one of its pillars is the right one. We are convinced that digitalisa­tion bears the potential to ease and improve the daily business of shippers and freight forwarders simultaneo­usly.

In early 2020, we launched myDHL – the only fully integrated online platform for freight forwarding customers to access online services for complete shipment visibility and control on one platform. MyDHL provides complete visibility in the management of freight rates, offers, transport modes, carbon emissions, and all other relevant shipment data. The highly intuitive, easy to use interface ensures customers have all relevant informatio­n at hand. It also features common social media functions such as follow and share, and relevant informatio­n can be easily accessed across organisati­ons and shared with trading partners.

We have also fully rolled out our digital road freight solution platform, Saloodo!, in the region to inject greater transparen­cy, real-time visibility and efficiency into the regional road network. Saloodo! enables shippers to identify trusted and reliable freight carriers, and in turn, help carriers manage existing fleets and optimise capacity with fulltruckl­oad shipments. We have launched across several countries, including Angola, Senegal, Mozambique, South Africa, Uganda, with more to come.

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