Emi­rates loses com­pen­sa­tion ap­peal

Business Traveller (Middle East) - - Upfront -

PAS­SEN­GERS OF NON-EU air­lines who miss con­nect­ing flights due to de­lays will now be able to claim com­pen­sa­tion, af­ter the UK Court of Ap­peal backed a pas­sen­ger who brought a case against Emi­rates over whether non-EU air­lines should have to pay com­pen­sa­tion in the event of missed con­nec­tions.

Un­der Euro­pean reg­u­la­tion EC261, pas­sen­gers are legally en­ti­tled to up to 600 ($700) com­pen­sa­tion if they are de­layed on the first leg of their flight, which causes them to miss a con­nect­ing flight, mean­ing they ar­rive at their fi­nal des­ti­na­tion more than three hours late. How­ever Emi­rates, along with three other non-EU air­lines, had ar­gued that if the missed con­nect­ing flight was out­side the Euro­pean bloc, they were not li­able to pay.

The rul­ing means pas­sen­gers of non-EU air­lines can now claim com­pen­sa­tion whether the fi­nal des­ti­na­tion is within or out­side the EU. Ac­cord­ing to UK me­dia re­ports, it could open the flood­gates for more than a mil­lion pas­sen­gers who had pre­vi­ously had their claims re­jected.

Emi­rates said it is “seek­ing le­gal ad­vice”. • Emi­rates is set to add three ex­tra flights per week to Stock­holm from De­cem­ber 8. The new flights on Fri­days, Satur­days and Sun­days de­part Dubai at 1500 and ar­rive at Stock­holm Ar­landa air­port at 1845. The re­turn leg de­parts Stock­holm at 2110, ar­riv­ing in DXB at 0630 the next day.

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