Emirates faces com­pen­sa­tion claims

Business Traveller (Middle East) - - Upfront -

EMIRATES IS BRAC­ING it­self for claims from pas­sen­gers af­fected by flight de­lays af­ter be­ing re­fused per­mis­sion to ap­peal a judge­ment by the UK’s High Court.

Emirates said it was “very dis­ap­pointed” by the UK Supreme Court’s rul­ing quash­ing its ap­peal against the ear­lier judge­ment of the High Court in re­la­tion to the ap­pli­ca­tion of Reg­u­la­tion EC261 to flights of non-Com­mu­nity car­ri­ers orig­i­nat­ing out­side of the EU.

“As one of the world’s largest air­lines, we al­ways com­ply with all le­gal re­quire­ments and based on the judge­ment, we’ll ad­vise cus­tomers of our ap­proach in due course,” the state­ment reads.

An­drew Haines, Chief Ex­ec­u­tive of the UK Civil Avi­a­tion Au­thor­ity, said the com­pen­sa­tion could run into “mil­lions of pounds”.

The CAA com­menced en­force­ment ac­tion against five air­lines in Spring 2017, for fail­ing to com­pen­sate pas­sen­gers that had suf­fered a long de­lay as a re­sult of a missed con­nec­tion out­side the EU. Four air­lines “moved into com­pli­ance” but Emirates ap­pealed to the Supreme Court.

* Qan­tas and Emirates have wel­comed the Aus­tralian Com­pe­ti­tion and Con­sumer Com­mis­sion’s reau­tho­ri­sa­tion of their part­ner­ship un­til 2023. Emirates says it will de­liver “ex­panded ser­vices, greater sched­ule choice and in­creased fre­quent flyer ben­e­fits”.

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