EMIRATES FIRST AIRLINE WORLDWIDE TO COVER PASSENGER COVID-19 EXPENSES

EMIRATES HAS BECOME the first airline to cover its passengers’ COVID-19 costs. The airline will pay medical expenses of up to EUR 150,000 (US$173,000) and quarantine costs of EUR 100 ($114) per day for 14 days should guests be diagnosed with COVID-19 during their travels, while they are away from home.

“Emirates has worked hard to put in place measures at every step of the customer journey to mitigate risk of infection. We are now taking it to the next level by being the first in the industry to offer our customers free global cover for COVID-19 medical expenses and quarantine costs should they incur these costs during their travel. It is an investment on our part, but we are putting our customers first,” said HH Sheikh Ahmed bin Saeed Al Maktoum, Emirates Group Chairman and Chief Executive.

The cover, offered to all Emirates passengers free of charge, regardless of class of travel or destination, is valid until October 31, (with the first flight to be completed on or before this date). It is valid for 31 days from the moment they fly the first sector of their journey. This means Emirates customers can continue to benefit from the added assurance of this cover, even if they travel onwards to another city after arriving at their Emirates destination.

Customers do not need to register or complete any documentation before they travel.