The history of hotel robots

Aloft’s butler robot

In 2014, Aloft Hotels became the first brand to use robot technology, introducing A.L.O — robotic butler or Botlr — at its Cupertino location. The robot can travel the entire hotel to make deliveries. Its primary purpose is to surprise guests with room delivery.

Hilton’s concierge robot

In 2016, Hilton partnered with IBM to create Connie, the resident robot at the McLean hotel in Virginia. Connie (pictured), named after Hilton’s founder, Conrad, is a concierge robot who provides information on nearby attractions, places to eat and hotel details

Henn-na’s all-robot team

At this hotel in Nagasaki, Japan, the robot team provides front-desk and concierge services using voice and facial recognition technology, serves drinks in the café and inside your room, a robot called

Churi San controls the heating, lighting and more.